Call Center Consultant I

About the role

Don't you love working with positive people that share your work ethic? We do! We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail‑oriented Call Center Consultants help our members, but also help each other, because we're better together. This is not your "normal" call center position; it is a team of fewer than 25, working regular business hours Monday‑Friday, focused on service instead of statistics. If you have strong office computer skills and customer service experience, we encourage you to join us at Oregon State Credit Union! As a Call Center Consultant in our Operations Center here in Corvallis, you will make a difference to our members by using several databases and software programs to answer member inquiries on almost every aspect of our services. You'll assist incoming callers with credit union eligibility, credit cards, policies, and even collect and enter loan application information. It's about