Call Center - Appointment Booking Specialist - Spanish Speaking
About the role
We're looking for an energetic, persuasive Appointment Booking Specialist to join our Call Center team in Colleyville. This is a phone-heavy, on-site role focused on converting leads and inquiries into booked consultations for our body contouring and skin tightening services. The ideal candidate has prior tele-sales, call center industry experience and thrives on building rapport quickly over the phone.
Key Responsibilities
- Makes and receives a high volume of outbound calls throughout the day to schedule, confirm, and follow up on client appointments.
- Builds genuine rapport with prospective and existing clients, confidently explaining our body contouring and skin tightening services, pricing, and current promotions.
- Maintains and updates the appointment calendar and client database (EHR/scheduling software) accurately.
- Follows up on missed calls, voicemails, and online inquiries promptly.
- Re-engages past clients for rebooking, package renewals, and seasonal promotions.
- Mets daily and weekly call volume and booking targets.
Requirements
- Bilingual fluency in English and Spanish (spoken and written) is required.
- Prior experience in a medspa, aesthetics clinic, or similar wellness/beauty setting strongly preferred.
- Excellent phone presence — warm, articulate, and persuasive without being pushy.
- Comfortable with high call volume and a fast-paced, target-driven environment.
- Strong organizational skills and comfort with scheduling software/CRM tools.
- Reliable, punctual, and able to work on-site in Colleyville, TX.
Preferred
- Familiarity with non-invasive body contouring (e.g., laser/RF treatments, cavitation, EMS) and skin tightening technologies.
- Prior experience with outbound sales or appointment-setting roles.
Pay
Compensation: $15.00 - $20.00 per hour
Benefits
Benefits vary by franchisee
Flexible Scheduling
Flexible Scheduling
Growth Opportunities
Our culture is team-driven, positive, and performance-focused. We invest in our people through structured training, clear career paths, and opportunities for advancement within a growing franchise system. At bodenvy, employees are empowered to grow professionally, make a real impact every day, and be part of a supportive, high-energy environment.
Contact Information
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to bodenvy Corporate.