Cage, Count and Credit Manager

Responsibilities

• Directs the cashiering and count room areas to safeguard company assets.
• Fosters teamwork, employee morale, motivation and open communication.
• Establishes self as a credible leader with integrity and acts in the best interests of the property and the company.
• Develops employees using a consistent, approachable demeanor and clearly articulates expectations.
• Recognizes and rewards individuals and groups for superior performance.
• Improves departmental processes through continuous assessment of policies, procedures, work processes and program effectiveness.
• Facilitates vision alignment and inspires the team to achieve it.
• Partners with other departments to ensure guest satisfaction and efficient operations.
• Recommends and implements changes to improve overall employee and guest satisfaction.
• Manages and directs the day-to-day operations of assigned departments.
• Counsels, guides, and instructs employees in proper performance of their duties.
• Plays a role in planning, developing, and implementing revised procedures to improve efficiency and profitability.
• Ensures efficient utilization of labor based on business needs.
• Executes plans and strategies to achieve Total Service goals.
• Trains and complies with regulatory standards.
• Develops and integrates departmental training efforts.
• Manages projects as assigned, including strategic financial and company initiatives.
• Oversees and/or personally gathers information for establishing, updating and performing periodic reviews of casino check cashing accounts.
• Works closely with the Collections Department, Cashier Department and Regulatory Compliance Department.
• Collaborates with Casino Hosts, Diamond Services and Total Rewards personnel.
• Interviews, trains, selects, adjusts rates of pay and hours of work for employees.
• Applies organizational, managerial and communication skills to manage a large staff.
• Assesses employees' productivity and efficiency for promotion or change recommendations.

Qualifications

• Bachelor’s degree in business administration or related field required.
• Previous Cage Management experience required.
• Minimum of 3 years’ experience in Finance and/or Administration preferred.
• Broad knowledge of casino, slot and table games, rules, regulations, procedures and administration.
• Strong organizational, managerial and communication skills.
• Proven supervisory skills, primarily in the management of a large staff.
• Ability to get along with co-workers and work as a team.
• Well-groomed appearance, independent work ability, physical stamina, and ability to handle various shifts, weekends and holidays.
• Manual dexterity to operate a computer and other necessary office equipment.
• Ability to tolerate areas containing dust, loud noises and bright lights.
• Ability to work varied shifts, weekends and holidays as needed.