Casino Cage Manager

Responsibilities

• Oversee daily Cage and Rewards Center operations to ensure accuracy, security, and efficient service.
• Lead, coach, and evaluate Cage Supervisors and staff; manage departmental staffing, scheduling, and payroll approvals.
• Maintain departmental budgets and cash levels in accordance with operational and regulatory standards.
• Ensure compliance with internal controls, SOX, gaming regulations, and all Title 31/AML requirements.
• Develop policies, training materials, and performance documents for Cage team members.
• Investigate financial variances and coordinate with Audit, Surveillance, and Finance as needed.
• Communicate issues, updates, and promotional information to Cage staff and management.
• Conduct interviews and make hiring decisions for Cage personnel.
• Approve comps and marketing offers beyond supervisor limits.

Qualifications

• A high school diploma or GED required.
• Five years of cage operations or banking experience preferred; guest service experience is a plus.
• Demonstrated ability to work in a fast-paced, high-demand environment with strong cash handling and customer service skills.
• Must be able to obtain and maintain a Colorado Key Gaming License.
• Must meet and maintain all required certifications.
• Must successfully complete all required company training.