Cafe Server

About the role

Join the Hilton Milwaukee as a dedicated part-time Café Server and contribute to the exceptional guest experience in our recently renovated downtown hotel. This role involves providing tailored food and beverage services in a friendly, courteous, timely, and professional manner to ensure superior guest satisfaction.

Responsibilities

• Greet guests and explain specials and promotions.
• Record and input guest orders into the Point of Sale system.
• Retrieve, confirm, and deliver orders with condiments while adhering to liquor regulations.
• Replenish beverages and ensure overall guest satisfaction.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks, including restocking and replenishing condiments.
• Maintain self-banking procedures.
• Perform additional duties as assigned by the Manager.

Requirements

• Prior food, beverage, cash handling, and hospitality experience preferred.
• Innate desire to serve and ability to maintain service and departmental standards.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Ability to learn table settings, service ware, and menu items.
• Proficiency in English for menu comprehension, recording orders, and guest communication.
• Ability to recall and promote menu items.
• Maintain a professional demeanor and clean uniform.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer between properties while maintaining service with the company.
• Early wage access.
• Paid time off.

Pay

$7.46/hour

Schedule

Part-time, hourly, union shifts available: mornings, weekends, and holidays.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Our U.S.-based portfolio includes 15 unique hotels and resorts known for their distinctive character and style.