Caesars Rewards Representative

Responsibilities

• Maintains daily procedures regarding Caesars Rewards members and functions.
• Interacts with all casino related departments.
• Promotes positive customer service.
• Responsible for direct mail inquires, including updating customer account information.
• Assists with the resolution of player complaints and problems.
• Provides Family Style Service at all times.
• May perform other duties as assigned.
• Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.
• Greeting daily Line Runs and Charters while providing Family Style Customer Service.
• Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.
• Always is available to assist with other duties when required to do so, or as directed by the supervisor.

Qualifications

• Must be at least 21 years of age.
• High school education or equivalent required.
• 1 year of guest service experience.
• $18.00 Per Hour Bi-Weekly Pay Dates.
• Paid Time Off.