CA Corp Associate Property Manager

About the Company

For 50 years, Olen has owned, developed, and managed distinctive commercial properties in Orange County, California. Our portfolio consists of over 6 million sq. ft. of premier office and flex-space projects, including a mixture of Class A office buildings and light industrial properties. Additionally, Olen’s multi-family portfolio consists of over 17,000 apartment units in 50+ residential communities. Our culture is one of teamwork, determination, integrity, and pride for our properties.

About the Role

The Associate Property Manager will assist with the day-to-day management and operations of our real estate portfolio in the Brea area. This position works closely with Property Managers and the broader property management team to ensure properties are well maintained, tenants receive excellent service, and operational and administrative responsibilities are handled efficiently.

Responsibilities

• Serve as a primary point of contact for tenants and respond promptly and professionally to questions, requests, and concerns.
• Develop positive relationships with tenants and assist with tenant retention and overall tenant satisfaction.
• Coordinate maintenance requests and follow up with building staff, vendors, and contractors to ensure timely completion.
• Conduct regular property inspections and identify maintenance, appearance, safety, and operational issues requiring attention.
• Assist Property Managers with the overall operation and management of assigned properties.
• Coordinate with vendors and contractors, including obtaining proposals, scheduling work, monitoring progress, and verifying completion.
• Review and process vendor invoices and assist with tracking property expenses.
• Assist with preparation and administration of service contracts and vendor agreements.
• Assist with annual operating budgets, expense tracking, variance reporting, and other property-level financial reporting.
• Maintain accurate tenant, vendor, lease, insurance, and property records.
• Assist with lease administration, including tracking critical dates, renewals, tenant obligations, and certificates of insurance.
• Coordinate tenant move-ins and move-outs.
• Assist with property improvement and capital projects as needed.
• Monitor properties for compliance with company standards and applicable building, safety, and regulatory requirements.
• Communicate and coordinate with accounting, construction, leasing, maintenance, and other internal departments.
• Assist with emergency situations and communicate with appropriate team members, tenants, and vendors when necessary.
• Prepare correspondence, reports, notices, and other property-related documentation.
• Other duties as assigned.

Requirements

• Minimum of 3 years of commercial property management experience required.
• Experience working directly with tenants, vendors, contractors, and building personnel.
• Strong organizational skills with the ability to manage multiple properties, projects, and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Strong customer service orientation and professional demeanor.
• Ability to exercise good judgment and independently resolve routine property and tenant issues.
• Working knowledge of property maintenance, vendor management, lease administration, and basic property accounting.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Experience with property management/accounting software is preferred.
• Ability to visit properties and conduct routine property inspections as required.
• High School Diploma or GED required.
• Driving is an essential duty of this position; eligible candidates must be able to show proof of a current driver’s license and current personal automobile liability insurance coverage.

Skills

• Ability to speak, read, write, and understand the English language to perform the following:
  • Read and comprehend simple instructions, correspondence, and memos.
  • Effectively present information in one-on-one and small group situations to tenants, subcontractors, vendors, and other employees of the Company.
• Mathematical Ability:
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100’s.
  • Must be able to compute rates, ratio, and percentage.
  • Ability to accurately complete time sheets and verify that totals are correct.
• Reasoning Ability:
  • Ability to solve practical problems.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and/or see. The employee frequently is required to stand, walk, sit, and use hands and fingers to handle or feel objects. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee works primarily onsite at various properties. The role requires frequent driving to designated properties and getting in and out of an automobile.

Pay

Salary Range: $75,000 – $80,000 per year + bonus plan. The range is flexible depending upon experience and skill level.

Benefits

• Subsidized health insurance including medical, dental, and vision.
• Company Paid Life and LTD insurance.
• 401(k) Plan including company match.
• Paid time off.
• Employee Wellness Program.
• All other benefits and leaves as required by law.

Ideal Candidate

The successful candidate is proactive, dependable, detail-oriented, and comfortable taking ownership of responsibilities. They enjoy working with tenants and vendors, are willing to spend time in the field at properties, and can identify issues and follow them through to resolution rather than simply passing them along. This position is an excellent opportunity for an experienced property management professional who is ready to take on greater responsibility and continue developing toward a Property Manager role.