C4PS-2510 MCTIMS Training Specialist (SME) - OCT 2026

Position Title: MCTIMS Training Specialist (SME) Location: Jacksonville, NC Position Type: Full-time Salary Range: Salary determined by experience and technical evaluation Security Clearance Requirement: Position requires an active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 8+ Roles and Responsibilities: The MCTIMS Training Specialist position combines instructor-led training with direct MCTIMS user support. Delivers effective instruction to Marine Corps personnel, including senior leadership, while applying their MCTIMS expertise to troubleshoot and resolve user-reported issues. Possess expert-level knowledge of MCTIMS, its various modules, and the Marine Corps orders, policies, and regulations governing training and education across all organizational levels Will work cross-functionally with several departments and those who are performing work at the Government Customers' sites. Position will be required to travel at the Government Customer's request. Travel is expected up to 25%. Develop, coordinate, and deliver instructor-led MCTIMS training to Marine Corps personnel, including senior officers and enlisted leadershipConduct classroom training for groups of up to 30 participants, ensuring effective instruction and audience engagementProvide expert instruction on MCTIMS modules, system functionality, workflows, and practical applicationExplain and demonstrate how MCTIMS supports Marine Corps training management, readiness, and reporting requirementsIncorporate applicable Marine Corps orders, directives, and training regulations into instructional contentTailor training delivery to accommodate different audiences, including system users, training managers, and senior leadershipDevelop and maintain instructional materials, presentations, practical exercises, and other training resourcesTroubleshoot, investigate, and resolve MCTIMS user trouble tickets using expert knowledge of system functionality, workflows, and applicable Marine Corps training requirementsProvide guidance to users experiencing MCTIMS errors, procedural issues, or difficulties completing system-related tasksDocument troubleshooting actions and resolutions, and escalate issues requiring additional technical support when appropriateCoordinate with Government representatives to identify training objectives, requirements, and scheduling prioritiesIdentify recurring user issues and knowledge gaps to recommend improvements to training materials and user guidanceNote - this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and Education Requirements: TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Expert-level proficiency with MCTIMS, including extensive hands-on experience across multiple modulesComprehensive understanding of Marine Corps training management processes, policies, orders, and regulationsDemonstrated experience conducting formal classroom instruction or professional trainingAbility to confidently deliver instruction to audiences of up to 30 participants, including senior military leadershipDemonstrated ability to troubleshoot and resolve MCTIMS user issues through practical system knowledge and problem-solvingStrong verbal communication, presentation, and interpersonal skillsAbility to explain complex technical processes and regulatory requirements clearly and effectivelyExperience developing instructional materials and conducting practical system demonstrationsFamiliarity with Marine Corps organizational structure, operational training requirements, and training management responsibilitiesWilling to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling Preferred Qualifications: Previous experience as a Marine Corps formal school instructor, military instructor, or equivalentPrior service in the United States Marine Corps, particularly in training, operations, or education-related assignmentsExperience instructing senior officers, senior enlisted personnel, or command-level training managersExperience supporting Marine Corps training management programs at the unit, installation, or higher headquarters levelFamiliarity with instructional design principles and adult learning methodologiesPrevious experience providing MCTIMS functional user support or resolving system-related trouble tickets Requirements Certification Requirements: CompTIA Security+ Benefits Paid Vacation, Sick Time and HolidaysMedical, Dental, Life and Disability Insurance401K with Employer Contribution MatchingService Disabled Veteran Owned BusinessEqual Opportunity EmployerISO 9001:2015 Certified Companywww.c4plans.com