Jobs · Quality Assurance · New Mexico

Specialist, Senior Technical Training (Process SME)

Enterprise Products · Carlsbad, NM · 3 mo ago
On-siteQuality AssuranceFull-time

About the role

The Senior Technical Training Specialist is a Process SME responsible for developing, delivering, and improving training for Operations and Maintenance Plant/Pipeline/Storage customers, as well as other groups.

Responsibilities

  • Provide instruction for new and existing Operations/Maintenance personnel in plant/field processes, equipment, and systems.
  • Develop teaching props, simulations, and testing material to ensure effectiveness of training provided.
  • Research independently, collaborate with others, and attend training to increase knowledge in order to develop new and improved training material.
  • Leverage external vendors and internal SMEs to deliver training classes to our customers.
  • Keep abreast of changes in our industry and update training material as policies and regulations/codes change and new technology is adopted.
  • Take constructive feedback from participants to continuously improve presentation material/delivery.
  • Ensure records of training provided are accurate in LMS database.
  • Foster relationships with various Operations/Maintenance groups to better understand and meet their needs.
  • Share knowledge of and keep abreast of changes to the location of information systems, documents, forms, manuals on our company intranet or LAN.
  • Take lead and support roles in special projects/initiatives, committees, and key plant/pipeline start-ups and/or investigations as needed.
  • Assist Supervisor/Manager and other Training Specialists with additional tasks as required.

Requirements

  • Must be a Subject Matter Expert (SME) in Plant/Field Process Operations and have a minimum of 5 years of Process Operations experience in the oil and gas industry is required; midstream experience is preferred.
  • Able to travel up to 35% of time, some travel on weekends and after hours.
  • Minimum of a high school diploma or GED equivalent is required. Some college, or certificate, or a degree is preferred.
  • Possess strong communication and presentation skills.
  • Must have the ability to clearly and concisely communicate complex topics to others in a variety of ways.
  • Possess strong computer skills (PowerPoint, Word, Excel, databases, etc.) and the ability/willingness to learn new programs quickly.
  • Must be skilled at reading, interpreting, and teaching others on various facility drawings (P&IDs).
  • Ability and willingness to arrive early and/or stay late periodically.
  • Ability to work in a fast-paced environment, make recommendations and find cost effective solutions to meet business needs.

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