C.T.E. Student

This opportunity is for High School seniors enrolled in a local High School Career & Technical Education (CTE) program for the 2026/2027 school year. Positions are available in Administration and Information Technology.

About the role

Under direct supervision, performs general routine work in an office, vocational, or technical work environment, depending on area of assignment, designed to provide practical work experience for the participant.

Responsibilities

• Provides customer service by answering phones and directing calls appropriately, greeting the public, and responding to routine inquiries and service requests.
• Performs routine data entry and/or light typing; maintains records; performs and maintains paper and electronic filing of specified departmental documents; performs other specialized office functions as assigned.
• Assists with first level technical support and assistance to customers; explains issues and offers solutions according to department policies, procedures, standards, and guidelines; follows up with user to assure request is resolved.
• Refers complex requests, incidents, or problems to senior staff to facilitate continued improvement of customer services.
• Runs errands, cleans, and maintains work area.
• Shadows and assists with routine technical work in area of assignment related to operations, equipment maintenance, inventory control, basic inspection work, and/or software and hardware installation, configuration, repair, and upgrades.
• Supports the relationship between the City and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and the “Yuma Way,” and complies with all City policies and procedures.
• Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.

Requirements

• Must be currently enrolled in and attending a local High School.
• Must be actively enrolled in a Career & Technical Education (CTE) program.
• Must be referred by the High School CTE Coordinator.
• Must be willing to commit to learning office procedures, technical and/or vocational procedures, processes, equipment, and protocols.
• Good interpersonal skills and the ability to relate/interact positively with others.
• Positions assigned to the Yuma Police Department must pass a polygraph and background check.

Position Details

Depending on assigned area, the position(s) will consist of providing general office support along with completing clerical duties. In addition:

• City Administration position: Assists with events and conducting online research. This position will be exposed to City government, including the City Council.
• Information Technology (IT) position: Assists the Service Desk and Technicians with Tier 1 IT service requests and troubleshooting, while gaining exposure to all departmental communications needs. Key training areas will include foundational IT troubleshooting, customer service skills, and hands-on experience with diverse technologies.

Schedule

The work schedule varies, with work hours in the afternoon (typically 1–5 pm). You will be expected to work between 10–19 hours a week. This position may work through the Summer until the new school year begins, or no later than August 31, 2027.

Each department has different business hours, allowing flexibility in your work schedule. Both City Administration and IT work in City Hall, which is open Monday through Thursday, and every other Friday, 7 am to 5 pm.

Benefits

• Social Security & Medicare: Employees pay a contribution into the Social Security & Medicare System.
• Worker’s Compensation: Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of Yuma for all employees.
• Unemployment Insurance: Employees are covered by Unemployment Insurance.
• Sick Leave: Employees are eligible to utilize paid sick leave immediately following 90 calendar days from their date of hire. Irregular part-time employees accrue 0.0333 hours of sick leave for every hour worked. The annual accrual is maxed at 40 hours of sick leave.
• Holidays: Part-time irregular or seasonal employees who work on a City-recognized holiday will be paid holiday pay for the hours worked that day, up to eight hours. The following are City-recognized holidays:
  • New Year’s Day
  • Martin Luther King, Jr. Day (third Monday in January)
  • President’s Day (third Monday in February)
  • Memorial Day (last Monday in May)
  • Juneteenth
  • Independence Day
  • Labor Day (first Monday in September)
  • Veterans Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Day
  • Additional Day in conjunction with Christmas
• Smoke-Free Work Environment: The City prohibits smoking in, and within a reasonable distance of, all buildings used for City business or as workspace by City employees. This includes City-owned and operated vehicles.

Physical Demands and Working Environment

Work is performed in a standard office environment. May occasionally be required to bend, reach, stoop, and lift objects.