C-Store Manager MIT

About the role

The C-Store Manager MIT oversees day-to-day store operations, including scheduling, training, and supervising team members and assistant managers. They are responsible for store profits, labor, inventory levels, and cash and inventory shortages.

Responsibilities

• Adhere to the Company's established policies and procedures as outlined in the Employee Handbook.
• Recruit, train, coach, and develop positive individuals to become members of the team, ensuring excellent customer service.
• Schedule and manage labor hours to align with customer traffic patterns and SLM (Store Labor Model) targets.
• Implement and enforce established daily operating procedures through the Customer Ready Book to ensure the store is clean, adequately stocked, organized, and well-kept.
• Ensure all product orders are placed accurately and on schedule to maintain proper in-stock levels and meet customer demand.
• Maintain accurate records and monitor daily retail gasoline competitors, send price surveys, and complete daily paperwork promptly as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Analyze sales reports and KPIs to identify trends.
• Implement Monthly promotions, ensure all advertising/signage is properly posted at the proper time.
• Enforce and report all safety and security issues, including incidents.

Requirements

• Experience with or understanding of c-store operations.
• Good leadership, communication, and team-building skills.
• C-Store and/or retail manager experience.
• Valid driver’s license.

Qualifications

• The ability to perform all duties of a store C-Store Team Member regularly.

Skills

• Physical ability to perform all duties of a store C-Store Team Member regularly.

Benefits

Refuel Operating Company, LLC (“Refuel”) offers a supportive environment that values integrity, teamwork, and community. Team members can build rewarding careers and make a positive impact in the communities they serve.

Pay

This position is hourly non-exempt and pays commensurate with experience.

Schedule

Flexible availability is required, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.