Busser/ Food Runner - Mercantile - DEN Airport Paradies Lagardere

Duties And Responsibilities

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Clear and sanitize tables and chairs immediately after guests leave, using approved methods and chemicals.
• Take dishware and glassware, etc. to appropriate areas for sorting and washing.
• Assist Server(s) and Bartender(s) with table service, including, but not limited to, serving beverages (where allowed), breads, etc.
• Support Food Runners, Hosts, Servers, Bartenders, and Expeditors when needed.
• Communicate with server and hostess to ensure efficient seating, table utilization and customer service.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Use correct cleaning chemicals, for designated items, and company provided personal protective equipment according to OSHA regulations.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
• Keep designated service stations clean and well stocked.

Position Qualifications

• Ability to work various shifts in a 7/365 team-oriented environment including nights, weekends, and holidays.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Able to adapt to changing priorities and unexpected situations.
• Able to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

Pay Rate

$19.29 per hour