Business Travel Sales Manager

Salary range: $47,000 to $100,000 yearly, plus uncapped quarterly incentives that often average 100% of base earnings.

About the role

Join Turning Stone Enterprises as a Business Travel Sales Manager and help shape the future of one of the region’s premier hospitality and entertainment destinations. In this dynamic sales role, you’ll drive corporate travel revenue, build strong client relationships, and create innovative strategies that support the growth of our expanding hotel and conference portfolio—including The Crescent and The Grand Expo.

Ideal candidates are motivated, strategic professionals who thrive in a fast-paced environment and are passionate about delivering exceptional results across luxury hospitality, entertainment, golf, spa, and event experiences.

Responsibilities

• Level I
  • Identify and solicit new corporate transient accounts within assigned market segments
  • Support annual RFP process including account entry, tracking, and follow-up
  • Maintain and grow assigned portfolio of local and regional corporate accounts
  • Drive room night production and ADR through negotiated rate agreements
  • Partner with Revenue Optimization to understand pricing and inventory strategy
  • Conduct client meetings, site visits, and presentations
  • Utilize Delphi and CRM systems to manage account activity and reporting
• Level II
  • Mastery of Level I skills
  • Manage high-value regional and national corporate accounts
  • Lead RFP strategy for assigned accounts including rate positioning and negotiations
  • Identify new demand generators and expand market share within key industries
  • Drive ancillary revenue through cross-selling resort offerings
  • Collaborate with Group Sales on crossover opportunities
  • Analyze production, pace, and performance trends to adjust strategy
• Level III
  • Mastery of Level II skills
  • Lead corporate transient segment strategy across the enterprise
  • Own top-tier national accounts and complex multi-property negotiations
  • Partner closely with Revenue Optimization on pricing, displacement, and mix strategy
  • Present performance, forecasts, and strategic recommendations to senior leadership
  • Mentor and guide junior sales managers or coordinators
  • Drive innovation in business travel strategy, tools, and processes
  • Adept in reporting, annual business planning, budgeting, and goal setting

About the company

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18-hole PGA-level golf courses, and other unique ventures.

Requirements

• Bachelor’s degree in Business, Hospitality Management, Marketing, or related field highly preferred
• Excellent interpersonal, verbal, written communication, and presentation skills
• Strong understanding of dynamic pricing and hotel revenue yield management
• Organizational skills and ability to meet deadlines and handle difficult negotiation situations
• Available to work a flexible schedule, including weekends, holidays, and travel for trade shows, conventions, and client networking meetings
• Proficiency in Microsoft Office and Delphi
• Direct sales experience preferred
• Ability to stand/walk for long periods and lift 21–30 pounds

What we value

• Positivity – Team members who are passionate to learn, energetic to hit the ground running, and willing to grow in a professional, team-oriented environment with a focus on guest service
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career
• Empowerment – We believe in our team members. With learning opportunities, career growth potential, and recognition of outstanding performance, we encourage our team to take pride in their work

Benefits

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team member appreciation events
• Quality healthcare and dental benefits
• Robust 401k retirement plan
• Dealer School
• Finance Scholarship Program
• Comprehensive medical, dental, and vision plans
• Life insurance
• Paid holidays
• Team member assistance programs
• Wellness programs and an upcoming 5,000-square-foot onsite medical center
• Training programs
• Complimentary shuttles
• Career development initiatives