Business Systems IT Manager

Under the leadership of the Director of Information Technology, the business systems IT manager will play a pivotal role in Del Real Foods’ digital transformation.

Responsibilities

• Provide systems management and end-user support for Microsoft Dynamics AX (ERP/WMS).
• Maintain other critical applications such as EDI, QMS, MES, DMS, HCM, etc.
• Implement new technologies such as EPM, CRM, MES that support organizational goals and objectives.
• Build and maintain data management and reporting platform with these technologies: SQL Server, Azure Data Factory, etc.
• Develop SSRS and Power BI reports. Collect, cleanse, and analyze data to help business leaders make decisions.
• Optimize the organization’s use of existing technologies such as Power BI, Power Apps, Power Automate, Flow, SharePoint, Copilot, Synapse, etc.
• Analyze, design and implement process improvement changes across different departments.
• Provide Root Cause Analysis and recommended resolution.
• Communicate fluently and effectively with all levels of business users, technical teams, and management across the organization.
• Manage a team of internal systems analysts and external resources.
• Maintain user security in the enterprise applications level.
• May require evening and weekend work for systems support in response to business needs.
• Assist Director of IT in ROI study and budget prioritization of technology implementation.

Requirements

• Bachelor’s Degree in Computer Information Systems, Management Information Systems, or a related field.
• 5 to 8 years IT work experience in enterprise applications implementation and development.
• Experience with Microsoft Dynamics AX 2012 ERP and WMS implementation.
• Experience in database environments such as Microsoft SQL, MySQL, Oracle, etc.
• Programming experience in languages such as Python, PHP, Visual Studio .Net, ASP.NET, C# / VB, JavaScript, X++ for AX, etc.

Skills

• Excellent analytic and communication skills.
• Fast learner, problem solver, and team player.
• Demonstrated experience in business systems and enterprise applications management.
• Strong initiative and willingness to take ownership of tasks and drive them through to completion.
• Ability to interact professionally and effectively across all levels of an organization to resolve technical support issues.

Pay

$130k - $150k / year