Business Systems Analytics Associate (Legal Solutions)

Founded in 1910, KONE is a global leader providing elevators, escalators, and automatic building doors, as well as maintenance and modernization solutions that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make cities better places to live by delivering innovative solutions that ensure safe, convenient, and reliable journeys. Operating in over 60 countries, KONE is recognized as an innovation and sustainability leader.

About the role

Ready to turn your interest in analytics, automation, and legal technology into real business impact? Join KONE Americas as our Legal Analytics & Solutions Associate and help modernize how our Legal and Risk teams use data, technology, automation, and analytics to make work simpler, clearer, and more useful. This role supports the Risk and Legal Solutions Team by identifying, evaluating, implementing, and managing technical solutions across legal systems, including contract management, claim matter management, Product Integrity Council, e-discovery/legal hold, risk, and financial systems.

You will collaborate with Legal, Risk Management, IT teams, and software vendors to improve and optimize legal technology solutions and processes. If you are energized by solving business problems with data and technology, enjoy troubleshooting software issues, and can translate technical challenges into practical solutions, this role offers an opportunity to learn fast, own real projects, and drive modernization in legal operations.

Responsibilities

• Support the Risk and Legal Solutions Team in identifying, evaluating, implementing, and managing technical solutions for legal systems.
• Work closely with Legal, Risk Management, IT teams, and software vendors to improve and optimize legal technology solutions and processes.
• Assist in managing systems related to contract management, claim matter management, Product Integrity Council, e-discovery/legal hold, risk, and financial systems.
• Troubleshoot software and reporting issues, test fixes, and turn user frustrations into smoother, smarter systems.
• Translate technical issues into clear, practical language for non-technical stakeholders.
• Develop and maintain dashboards, PowerApps, Power Automations, and other practical automation tools.

Requirements

• 2+ years of experience in IT support or a related field.
• Bachelor’s degree in business administration, technology, or a related discipline.
• Proficient in Microsoft Power Platform, including Copilot, PowerApps, and Power Automate.
• Familiarity with sourcing data from a data lakehouse such as Databricks or Microsoft Fabric.
• Strong written and oral communication skills.
• Experience working with a broad range of stakeholders.

Benefits

• Competitive salary with annual bonus plan at 5% target incentive (50/50 based on company and individual goals).
• Flexible work schedule.
• 401K Employer Match and non-elective contribution.
• Well-being Program, including medical, prescription, dental, and vision insurance.
• Digital Health Solutions & Telehealth.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• Employee Family Assistance Program (EFAP).
• Family & Medical Leave, Parental Leave, and leave to care for a domestic partner.
• Paid Time Off & Holidays.
• Company-paid life and AD&D insurance, supplemental life and AD&D insurance.
• Company-paid short-term and long-term disability, with buy-up options.
• Critical Illness, Hospital Indemnity, and Accident Insurance.
• Identity Theft Protection and Legal Insurance.
• KONE Credit Union and Tuition Reimbursement.
• Commuter Benefits.

Pay

The hiring range for this role in Moline, IL is $68,800 - $90,300. For Lisle, IL, the range is $77,500 – $101,745. The compensation package will depend on the candidate’s experience, skill set, certifications, location, and alignment with business needs.

About KONE

At KONE, we foster an innovative and collaborative culture that values each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices, mutual respect, and a healthy work-life balance. We are committed to creating a supportive work environment where co-workers trust and respect each other, and good performance is recognized. KONE is passionate about safety, quality, innovation, and the communities where we live and work.