Business Systems & Data Analytics Associate

Role Description

Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

Opportunity

• Design, enhance, and maintain interactive dashboards and reports using tools such as Power BI and Excel to support business, financial, and operational insights.
• Analyze large and complex datasets (20,000+ records) to identify trends, improve forecasting accuracy, and support leadership decision-making.
• Act as a business systems liaison, gathering requirements, tracking enhancements, and coordinating with developers and third-party vendors.
• Support system integration testing (SIT) and validate fixes for defects and enhancements across web and enterprise platforms.
• Automate manual and repetitive processes using VBA, SQL, and Python, significantly reducing processing time and improving data accuracy.
• Manage and resolve high-volume support cases, ensuring timely closure and adherence to service-level expectations.
• Prepare executive-ready presentations, dashboards, and summaries for senior stakeholders.
• Collaborate cross-functionally with IT, Finance, Product, and Communications teams to deliver scalable and user-focused solutions.

What You Need

• Bachelor’s degree in Business Administration, Data Science, Economics, or a related field.
• Strong analytical and problem-solving skills with hands-on experience working with large datasets.
• Proficiency in Microsoft Excel, Power BI, SQL, and Python; experience with VBA automation is a strong plus.
• Experience translating business requirements into technical or reporting solutions.
• Excellent communication skills with the ability to present insights to both technical and non-technical audiences.

Preferred Qualifications

• Prior internship or early-career experience in Business Systems Analysis, Data Analytics, FP&A, or Business Intelligence.
• Exposure to product ownership concepts, ticket management, or Agile delivery environments.
• Experience supporting enterprise systems, dashboards, or financial models.
• Ability to work effectively in a fast-paced, cross-functional environment.

Key Skills & Tools

• Data & Analytics: Power BI, Excel, SQL, Python
• Automation & Modeling: VBA, financial and operational models
• Business Analysis: Requirements gathering, stakeholder management, testing
• Communication: Executive reporting, dashboards, presentations
• Collaboration: Cross-functional and vendor coordination

Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
• Benefits offerings vary in Puerto Rico.

What We Believe

• We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
• Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
• Humanity: Through business, we will better the lives of those less fortunate than ourselves.
• Intregrity: We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.