Business Systems Analyst, Registrar

About the role

A Registrar Technology Support, or Systems Analyst is for the Office of the Registrar, which interacts with nearly every office on campus from admissions through alumni, to support the degree audit program (DegreeWorks), implementation of FASTER transcript delivery, and integration and alignment of systems and processes within and without the Office of the Registrar, with a goal of improving student experience and identifying efficiencies to streamline processes.

Responsibilities

• Facilitate seamless transitions and connections between systems and departments
• Coordinate implementation, testing, and improvements with IT and other offices including Housing, Space Management, Admissions, Financial Aid and Finance & Accounting
• Analyze, identify ways to increase efficiencies, streamline, and create an improved experience for users – especially students
• Assist to develop a transcript refresh (add course numbering)
• Support implementation of DegreeWorks, Ellucian experience, and other initiatives such as paperless student records
• Review and recommendations of reporting, workflows and processing, updates and maintenance to Student and Faculty self service, FERPA tracking, etc.
• Routinely utilize multiple software products, and must coordinate for syncing with other office and their systems, including: NAIA Connect (athletics, compliance), NAIA Eligibility Center (athletics, compliance), ARMS (athletics), Banner: Degree works degree audit, Online registration, Faculty Self Service, Student Self Service, Ellucian Experience SESArgos (reporting), Dynamic (online) FormsSoft Docs (digital student files), Mazevo (classroom assignments), Canvas (sync with Banner, badging), Ethos, ILP (connectors between Canvas, Experience and Banner), Parchment – transitioning from Diplomas on Demand (diplomas), Handshake (in coordination with CEO office), CourseLeaf (catalog), UC4 (run processes out of Banner), Bookstore – Follett, sync with Banner, rooms set up), IR Reporting coordination, they use power BI, EdSights chatbot
• Other duties as assigned

Requirements

• Minimum A.A. 1-3 years experience with workflows, systems, integration, databases, reporting
• Extensive experience in systems, experience in Higher Ed preferred

Qualifications

• B.A. or higher preferred
• 3 or more years experience in Higher Ed
• Experience with Student Information System (SIS) particularly Banner, also: Argos, Degree Works or similar software