Business Systems Analyst - Mortgage and Home Equity

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

About the role

The Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align information technology solutions with business initiatives. This position may function as liaison between the line of business and the Information Technology (IT) department.

Responsibilities

• Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
• Analyzes and evaluates existing or proposed systems and devises computer programs, systems, and related procedures to process data
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
• Prepares program specifications and diagrams and develops coding logic flowcharts
• Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments
• Reviews progress and evaluates results
• Reports inconsistencies to the attention of management and suggests problem resolutions and business process improvements
• Supports agile product owners in terms of feature refinement and/or user acceptance testing
• Acts as level two support for mortgage and home equity systems, helping associates solve complex problems and ensuring they have access to the tools needed to grow the business
• Validates Blend and Empower functionality to ensure alignment with business requirements
• Conducts control testing to ensure tools meet industry and regulatory standards

Certain business groups may require on-call support rotation after hours and/or weekends. This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED and seven (7) years of related experience or Bachelor's degree and three (3) years of related experience

Preferences

• Banking or financial services industry experience
• Experience providing application support to include troubleshooting
• Experience with business intelligence tools
• Familiarity with agile and/or waterfall methodologies
• Experience with all aspects of mortgage/home equity lending from origination through post-closing
• Experience with Blend and Empower loan origination system

Skills and Competencies

• Ability to plan, schedule, and execute multiple concurrent activities
• Ability to work in a team environment
• Actively demonstrates a complex working knowledge of systems and software development concepts, practices, and procedures
• Ability to research, analyze data, and derive facts
• Excellent communication and customer service skills
• Excellent organizational and analytical skills
• Knowledge of applicable testing tools
• Problem-solving and priority management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

Pay

The target pay range for this position is based on the Metropolitan Statistical Area Market Range for the location and level of the position.

• Minimum: $69,143.25 USD
• Median: $87,850.00 USD

This job is not incentive eligible.

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Schedule

This position is intended to be onsite, with regular work hours including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations.

This position is full-time.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience. Regions will not provide relocation assistance or sponsor applicants for work visas for this position. Applicants must currently be authorized to work in the United States on a full-time basis.