Business Systems Analyst - (Mobile Apps)

This position is located at our client site five days a week in either Pittsburgh, PA, Cleveland, OH, Dallas, TX, or Birmingham, AL. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

About the Role

CGI is hiring a Business System Analyst with banking knowledge to join our dynamic Mobile Application Development team. At CGI, you get to build solutions as a full-time consultant with a world-class IT company. You will be involved in a mission-critical project, working with a team of smart, dedicated people who build quality solutions for a variety of customers. Work on projects for one of the largest financial institutions in the U.S. in a challenging technical environment, gaining exposure to advanced tools and technology suites. Should be able to work independently and manage work on your own.

Responsibilities

• Collaborate with Business users, portfolio managers, compliance teams, and operations stakeholders to understand business needs.
• Elicit, analyze, and document business requirements, functional specifications, and user stories.
• Translate complex Mobile Lending workflows into system requirements.
• Conduct impact analysis for new features, regulatory changes, or system enhancements.
• Work closely with UI/UX designers, developers, QA teams, and product owners to deliver seamless client-facing and advisor-facing applications.
• Define and refine user journeys, wireframes, and acceptance criteria for mobile and web platforms.
• Ensure alignment between business requirements and technical implementation.
• Act as a liaison between business stakeholders and engineering teams.
• Facilitate workshops, requirement sessions, and sprint ceremonies (backlog grooming, sprint planning, demos).
• Manage expectations across multiple stakeholders and ensure timely communication of progress, risks, and dependencies.
• Participate actively in Agile/Scrum ceremonies and support iterative delivery.
• Maintain product backlogs, requirement traceability matrices (RTMs), and documentation repositories.
• Support prioritization of features based on business value and regulatory requirements.
• Collaborate with QA teams to define test scenarios, UAT plans, and acceptance criteria.
• Participate in User Acceptance Testing (UAT) and ensure solutions meet business requirements.
• Identify and track defects, ensuring timely resolution.
• Analyze financial and client data to support decision-making.
• Define reporting and dashboard requirements for portfolios, performance, and analytics.
• Work with data teams on integrations involving market data, portfolio systems, and CRM platforms.

Requirements

• 6+ years of experience as a Business Analyst gathering requirements and managing stakeholders.
• Strong expertise in SQL (mandatory).
• Hands-on experience working with large datasets and data analysis.
• Experience with REST API (Swagger, Postman).
• Experience creating Wireframes (Figma, Balsamiq).

Preferred Skills

• Experience working with data warehousing concepts.
• Exposure to data visualization tools (Power BI, Tableau, etc.).
• Knowledge of ETL processes and data pipelines.
• Experience working in cross-functional teams.

Pay

A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $139,300.00.

Benefits

• Competitive compensation.
• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.
• Wellness and well-being programs.