Business Applications Systems Analyst
Responsibilities
- Provide day-to-day application support and troubleshooting for enterprise business systems.
- Support Workday modules including Financials, Payroll, HCM, Time Tracking, Leave and Absence, Inventory, Assets, reporting, security, and integrations.
- Troubleshoot software, hardware, database, workflow, reporting, and application-related issues.
- Work closely with end users to understand business needs, document requirements, and improve system efficiency.
- Aid in application testing, system upgrades, patching, release support, and user training.
- Support functional configuration, business processes, reporting, and security access within Workday.
- Maintain documentation including user guides, business processes, functional specifications, and support procedures.
- Cook up coordination with IT teams, vendors, consultants, and internal stakeholders to resolve issues and support projects.
- Assist with data security, user access, separation of duties, and compliance-related support.
- Provide timely updates to management and project stakeholders.
- High school diploma or GED with 3+ years of technical support experience;
- Associate degree with 2+ years of technical support experience;
- Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field with 1+ year of technical support experience.
- Experience in help desk, service desk, desktop support, application support, or enterprise systems support.
- Working knowledge of ERP systems, business applications, workflows, change management, user security, reporting, and troubleshooting.
- Strong analytical, problem-solving, communication, and documentation skills.
- Ability to work independently, take ownership of assigned tasks, and collaborate with technical and non-technical users.
- Experience supporting Workday or similar ERP/business application platforms.
- Experience with multiple enterprise applications or server-based systems.
- Prior public sector, public safety, government, or law enforcement environment experience.
- Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field.
- Onsite role in a public sector environment.
- Standard business hours, with occasional after-hours, weekend, holiday, or emergency support as needed.
- Candidates may be required to complete a background check and meet applicable public sector employment requirements.
Qualifications
Preferred Qualifications
Additional Details
Job Requirements
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About Tampa, FL
What to expect when working with Kavaliro
01 Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
02 You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
03 Your Kavaliro recruiter will discuss and review potential job opportunities.
04 When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
05 When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
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