Business Systems Analyst II - New Albany, OH

Nature and Scope

The Business Systems Analyst II (BSA-II) serves as a liaison between business stakeholders and information technology, translating business needs into system requirements and ensuring technology solutions support operational, regulatory, and quality objectives. This role supports the implementation, validation, and lifecycle management of GxP-regulated computerized systems within a regulated pharmaceutical environment.

Essential Duties And Responsibilities

• Obtain, analyze, document, and validate business, functional, and system requirements for new and existing applications supporting GxP business processes.
• Translate business and regulatory requirements into system-based solutions in collaboration with IT, Quality, system owners, the business and vendors.
• Audit the impact of system changes on validated state, business processes, and data integrity.
• Support CSV activities across the system lifecycle, including implementation, configuration changes, upgrades, and retirement.
• Author, review, approve and maintain CSV deliverables including User Requirements Specifications (URS), Risk assessments (e.g., system impact, data integrity, patient safety), Functional Specification (FS), Configuration Specifications (CS), Security Specifications (SS), Design Specifications (DS), Qualification Protocols (IQ/OQ/PQ), Traceability matrices, Validation plans and summary documentation (as applicable).
• Ensure system requirements are testable, traceable, and inspection-ready.
• Ensure system changes are appropriately assessed for risk and documented according to change management procedures.
• Identify and communicate data integrity, compliance, or validation risks associated with system changes.
• Contribute to audit and inspection readiness activities by ensuring documentation is complete, current, and accurate.
• Support responses to audit/inspection requests and observations related to computerized systems, when applicable.
• Support system implementations including validation execution and support testing activities (e.g., IQ/OQ/PQ/UAT, protocol review, defect assessment), enhancements, periodic reviews, and retirement activities.
• Partner with Quality, Manufacturing, Supply Chain, Regulatory, IT, and other stakeholders to align system functionality with regulated business needs and to support continuous improvement while maintaining compliance.
• Facilitate workshops, risk discussions, and validation reviews to obtain requirements.
• Communicate effectively with both technical and non-technical stakeholders using clear, structured communication and documentation.

Education Requirements and Qualifications

• Bachelor’s degree in Information Systems, Engineering, Business, Computer Science, or STEM related discipline (or equivalent experience).
• 3–6 years of experience as a Business Systems Analyst, Business Analyst, Computer System Validation or similar role.
• Hands-on experience supporting administrative activities for validated or GxP-regulated computerized systems.
• Experience working within SDLC and CSV frameworks in a pharmaceutical, biotech, or other regulated environment.
• Strong Requirements Elicitation and Documentation Skills in Regulated Environments.
• Working knowledge of CSV concepts, including requirements, risk management, and traceability.
• Strong understanding of FDA, EU, GAMP, ICH and data integrity expectations for computerized systems.
• Ability to apply risk-based thinking to validation and system changes.
• Strong analytical, organizational, and problem-solving skills.
• Clear written and verbal communication suitable for audits and inspections.
• Ability to manage multiple priorities while maintaining compliance rigor.
• Experience with FDA Computer Software Assurance (CSA) and Computer Software Validation (CSV) principles.
• Experience supporting validated COTS platforms (e.g., LIMS, QMS, ERP, TrackWise, Veeva, SAP, MES, Empower, OpenLab, Chromeleon).
• Experience with change control, periodic reviews, and system retirement activities.
• Experience using validation lifecycle management tools (e.g., Res_Q, ValGenesis, KNEAT).