Business Systems Analyst 1 (HELPS) - VID 224604

About the role

Under the direction of the Business System Analyst 2, the Business Systems Analyst 1 position will work closely with OGS agency staff on IT related projects to elicit, analyze, communicate and validate requirements for changes to business systems and processes as part of the OGS Project Management Office (PMO). Additional Comments: There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period. At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Responsibilities

• Research and gather requirements by conducting individual or group interviews, distributing surveys, and reviewing documents.
• Document the current or as-is state of the business process or function; create flow charts and process models, and other visual representations.
• Combine all necessary details in a Business Process Analysis document describing the current process as well as the future state.
• Organize and maintain all related project documentation using SharePoint.
• Schedule and coordinate meetings as required.
• Communicate agency requirements to ITS or Vendor staff and work with Project Managers to ensure they are implemented during each project.
• Develop test data and scenarios, test systems functions, and document the results.
• Act as a liaison for agency User Acceptance Testing and escalate any issues that require action to the Project Manager/BSA 2 as appropriate.
• Provide weekly updates to the BSA 2 and PMO team.

Qualifications

• Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
• Business Systems Analyst level: Business Systems Analyst Trainee 1 (equ