Business Systems Analyst - Support Services
Cambia Health Solutions · Medford, OR · 1 mo ago
Hybrid$67k–$86k/yrFull-time
We need to output HTML fragment HTML with sections: About the role? Actually we have "Who We Are Looking For" and description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real content. Let's parse.
Job posting includes:
- Hybrid role (3 days/week in office) at offices list. Preference for current employees and candidates within commutable distance from Salt Lake City, Boise, Lewiston or willing to relocate. Build a career with purpose... (mission). That's about the role? Could be "About the role" or "About Cambia". We'll treat as "About the role".
- "Who We Are Looking For" paragraph: description of role. Could be part of "About the role".
- "Qualifications" heading present: includes bullet list: Bachelor’s degree..., One year experience..., Experience..., Equivalent combination... That's qualifications.
- "Skills And Attributes" heading: list of skills.
- "What You Will Do At Cambia": responsibilities.
- Pay: details about pay ranges per location. So we have Pay section.
- Benefits: there is a Benefits section with bullet list.
- Schedule: hybrid role (3 days/week in office). That's schedule info.
- Also there is "About Cambia" and "Why Join the Cambia Team?" but those may be considered boilerplate? They are not required headings but could be considered "About the role"? However we should avoid duplication. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Cambia" and "Why Join..." might be considered promotional but not boilerplate; they contain substantive info about culture. Could be included under "About the role" or maybe separate "About Cambia". But we only have allowed headings list; we could put under "About the role". The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings. So we can put the mission/culture description under About the role.
We must not repeat job title as heading. Not include Job ID.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists.
We need to remove duplicated lines, cookie/navigation/legal/EEO etc. The posting includes EEO statement at end; we should remove that. Also remove "We are an Equal Opportunity employer..." etc. Also remove "A background check is required." etc. Also remove accommodation email etc. Also remove Privacy Policy link. Also remove "Learn More About Our Benefits." maybe keep as part of benefits? It's a link; we can drop.
We need to keep the hybrid schedule info: "Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate."
Also "We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees." This is about remote work requirements; could be part of Schedule or Benefits? It's not exactly schedule but remote work conditions. Could be placed under Schedule? Might be better under "About the role" as additional details. But we have no specific heading for remote work; we could include under Schedule as note about hybrid/remote expectations. However schedule heading is for schedule info; we could include both hybrid and WFH requirements there.
We need to keep the bullet lists exactly.
Let's extract content:
About the role / Who We Are Looking For:
- Hybrid role (3 days/week in office) at offices list.
- Preference for current employees and candidates within commutable distance from Salt Lake City, Boise, Lewiston or willing to relocate.
- Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
- Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better.
- The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.
- Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.
That's the narrative.
Qualifications:
- Bachelor’s degree in Mathematics, Business Administration, or related fields
- One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
- Experience with a business area that is supported by this position is required
- Equivalent combination of education and experience
Skills And Attributes:
- Demonstrated ability to develop general and detailed functional requirements
- Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
- Ability to facilitate and carry out system configuration decisions
- Experience with AI tools and technologies to enhance productivity and decision-making in professional settings
- Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements
- Ability to work in a team environment along with the self-motivation to work independently
- Demonstrated ability to tolerate and manage ambiguity
- Proven analytical skills
- Proven communication skills with an ability to be both clear and concise
Responsibilities (What You Will Do At Cambia):
- Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control
- Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality
- Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution
- Review, analyze, and resolve sustainment issues associated with systems and/or processes
- Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status
- Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders
- Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks
Pay:
- Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.
- Business Systems Analyst - Support Services Oregon, Utah, and Idaho: The expected hiring range is $66,500 - $85,500, the full salary range is $59,000 - $97,000, and the bonus target is 10%.
- Washington: The expected hiring range is $31.60 - $40.95 an hour, the full hourly range is $27.60 - $46.30 an hour, and the bonus target is 10%.
Benefits:
- In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
- Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
- Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
- Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
- Award-winning wellness programs that reward you for participation.
- Employee Assistance Fund for those in need.
- Commute and parking benefits.
- We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
- As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.
Schedule:
- Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices.
- Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate.
- (Maybe also note WFH requirements? Already in Benefits.)
We should avoid duplication: The hybrid role info appears both in About the role and Schedule; we should not duplicate. We can place hybrid role details under Schedule only, and mention in About the role just the mission etc. But we need to preserve all substantive info; we can include hybrid role info under Schedule and not repeat elsewhere. However the About the role section currently includes hybrid role description; we could move that to Schedule and keep About the role focusing on mission and role description. Let's see: The About the role section currently includes hybrid role and preference; we could keep that but then Schedule would duplicate. Better to keep hybrid role info under Schedule and not repeat in About the role. So we need to adjust About the role to exclude hybrid/preference lines. Let's craft About the role as:
- Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
- Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better.
- The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.
- Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.
That preserves the mission and role description.
Now Schedule section will contain hybrid role details and preference.
Now Benefits section includes the WFH and MFA details; we should keep them.
Now we need to ensure we don't include boilerplate like "We are an Equal Opportunity employer..." etc. Remove that.
Also remove "Learn More About Our Benefits." (just a phrase). Also remove "Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy." Remove.
Also remove "A background check is required." Remove.
Also remove accommodation email line.
Now we need to output HTML fragment with
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings. So we can put the mission/culture description under About the role.
We must not repeat job title as heading. Not include Job ID.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists.
We need to remove duplicated lines, cookie/navigation/legal/EEO etc. The posting includes EEO statement at end; we should remove that. Also remove "We are an Equal Opportunity employer..." etc. Also remove "A background check is required." etc. Also remove accommodation email etc. Also remove Privacy Policy link. Also remove "Learn More About Our Benefits." maybe keep as part of benefits? It's a link; we can drop.
We need to keep the hybrid schedule info: "Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate."
Also "We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees." This is about remote work requirements; could be part of Schedule or Benefits? It's not exactly schedule but remote work conditions. Could be placed under Schedule? Might be better under "About the role" as additional details. But we have no specific heading for remote work; we could include under Schedule as note about hybrid/remote expectations. However schedule heading is for schedule info; we could include both hybrid and WFH requirements there.
We need to keep the bullet lists exactly.
Let's extract content:
About the role / Who We Are Looking For:
- Hybrid role (3 days/week in office) at offices list.
- Preference for current employees and candidates within commutable distance from Salt Lake City, Boise, Lewiston or willing to relocate.
- Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
- Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better.
- The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.
- Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.
That's the narrative.
Qualifications:
- Bachelor’s degree in Mathematics, Business Administration, or related fields
- One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
- Experience with a business area that is supported by this position is required
- Equivalent combination of education and experience
Skills And Attributes:
- Demonstrated ability to develop general and detailed functional requirements
- Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
- Ability to facilitate and carry out system configuration decisions
- Experience with AI tools and technologies to enhance productivity and decision-making in professional settings
- Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements
- Ability to work in a team environment along with the self-motivation to work independently
- Demonstrated ability to tolerate and manage ambiguity
- Proven analytical skills
- Proven communication skills with an ability to be both clear and concise
Responsibilities (What You Will Do At Cambia):
- Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control
- Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality
- Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution
- Review, analyze, and resolve sustainment issues associated with systems and/or processes
- Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status
- Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders
- Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks
Pay:
- Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.
- Business Systems Analyst - Support Services Oregon, Utah, and Idaho: The expected hiring range is $66,500 - $85,500, the full salary range is $59,000 - $97,000, and the bonus target is 10%.
- Washington: The expected hiring range is $31.60 - $40.95 an hour, the full hourly range is $27.60 - $46.30 an hour, and the bonus target is 10%.
Benefits:
- In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
- Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
- Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
- Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
- Award-winning wellness programs that reward you for participation.
- Employee Assistance Fund for those in need.
- Commute and parking benefits.
- We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
- As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.
Schedule:
- Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices.
- Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate.
- (Maybe also note WFH requirements? Already in Benefits.)
We should avoid duplication: The hybrid role info appears both in About the role and Schedule; we should not duplicate. We can place hybrid role details under Schedule only, and mention in About the role just the mission etc. But we need to preserve all substantive info; we can include hybrid role info under Schedule and not repeat elsewhere. However the About the role section currently includes hybrid role description; we could move that to Schedule and keep About the role focusing on mission and role description. Let's see: The About the role section currently includes hybrid role and preference; we could keep that but then Schedule would duplicate. Better to keep hybrid role info under Schedule and not repeat in About the role. So we need to adjust About the role to exclude hybrid/preference lines. Let's craft About the role as:
- Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
- Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better.
- The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.
- Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.
That preserves the mission and role description.
Now Schedule section will contain hybrid role details and preference.
Now Benefits section includes the WFH and MFA details; we should keep them.
Now we need to ensure we don't include boilerplate like "We are an Equal Opportunity employer..." etc. Remove that.
Also remove "Learn More About Our Benefits." (just a phrase). Also remove "Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy." Remove.
Also remove "A background check is required." Remove.
Also remove accommodation email line.
Now we need to output HTML fragment with headings and appropriate - for lists,
for prose.
We need to decide which content is prose vs list.
About the role: multiple sentences; we can put in
.
Responsibilities: list of duties; use
- .
Requirements: we have no separate Requirements heading; we have Qualifications and Skills. The instruction includes Requirements as possible heading but we don't have a separate Requirements section; we can omit
- for lists,
for prose. We need to decide which content is prose vs list. About the role: multiple sentences; we can put in
. Responsibilities: list of duties; use
- . Requirements: we have no separate Requirements heading; we have Qualifications and Skills. The instruction includes Requirements as possible heading but we don't have a separate Requirements section; we can omit