Business Systems Administrator - IT Liaison

About the role

The IT Liaison acts as the main link between the Production Engineering Business Unit (PEBU) and IT teams, ensuring the reliable delivery of IT systems, software, and support across manufacturing operations in North America.

Responsibilities

• Develop and maintain software packaging standards
• Lead deployment processes
• Address systemic IT issues with data-driven solutions
• Facilitate cross-functional collaboration
• Lead IT training programs
• Establish organizational support structures
• Develop the PEBU IT strategy aligned with business goals
• Manage software profiles tailored to departmental needs
• Prioritize IT initiatives through regular stakeholder engagement

Qualifications & Skills

• Bachelor’s in IT or related field
• 8+ years of experience in business systems or IT roles
• Strong understanding of business process documentation
• Strong understanding of customer service concepts
• Strong understanding of cross-functional teamwork
• Ability to analyze systemic issues and implement effective solutions

Work Conditions

Onsite role with minimal travel, occasional plant floor support, and flexible work-from-home options. Overtime may be necessary.

Benefits

• Competitive salary
• Bonuses
• Industry-leading benefits
• Career growth opportunities
• Additional support programs focused on wellbeing, education, and community engagement