Business Systems Administrator

About the role

The Iowa Finance Authority (IFA) and Iowa Economic Development Authority (IEDA) are seeking a Business Systems Administrator (Management Analyst 3) to support and enhance the agency's Enterprise Management System (EMS) and related business applications.

Responsibilities

• Support day-to-day operations, maintenance, and upkeep of EMS and related agency systems.
• Maintain system documentation, operational records, and support procedures.
• Gather business requirements and document needs, translate operational issues, and coordinate testing and system releases.
• Ensure data integrity, structure, standards, and operational data quality within EMS and related systems.
• Manage support requests, provide frontline operational support, and coordinate business systems issue resolution with users, vendors, and technical partners.
• Cook up data validation, cleanup, reconciliation, and correction efforts.
• Identify opportunities to improve business processes, workflows, and system adoption.
• Support user onboarding, systems navigation, training, and communication related to system updates and changes.

Requirements

• Relationship-focused and a bridge builder who collaborates easily across business, IT, and external partners.
• Skilled at translating business needs into clear system solutions.
• Experienced at working with business systems, process improvement, data quality, or operational support.

Qualifications

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Proficiency in project management tools and methodologies.
• Experience with data analysis and business process improvement.
• Knowledge of enterprise management systems and related technologies.

Benefits

• Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
• Great Benefits: Excellent Health, Dental, and Vision Insurance options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

Pay

This position is classified by the State of Iowa as a Management Analyst 3 and is exempt per FLSA regulations.

Schedule

Hours and schedule details are not specified in the job posting.