Business Systems Administrator

User Management

• Provision, configure, and audit user accounts, access levels, and security profiles while monitoring compliance with internal security policies.
• Collaborate with the SaaS provider on feature requests, enhancements, and technical requirements.
• Maintain data integrity within the platform, including product catalogs, pricing, and fee structures.
• Build and maintain custom dashboards and reports for department leaders.
• Serve as the primary point of contact for daily internal support regarding the core platform.
• Triage issues, track resolutions, and act as the liaison between business managers, internal I.T. and the SaaS platform provider.
• Train team members on systems and tools.
• Create clear how-to guides and standard operating procedures (SOPs).
• Help teams adopt new processes and software updates smoothly.

System Configuration

• Configure the platform to align with evolving business needs.
• Coordinate with business managers to evaluate new features, conduct testing, deploy software updates, and assist with onboarding new third-party integrations.

Integration Support

• Monitor and support integrations into the core platform, including Tax, Payments, RFID, and Dispatch systems.
• Troubleshoot integration issues and coordinate fixes with internal teams and vendors.

Data and Reporting

• Maintain data integrity within the platform, including product catalogs, pricing, and fee structures.
• Build and maintain custom dashboards and reports for department leaders.

Training

• Train team members on systems and tools.
• Create clear how-to guides and standard operating procedures (SOPs).
• Help teams adopt new processes and software updates smoothly.

On-Site

• Assist internal I.T. teams (remote) with new hardware activation.
• Triage issues and serve as point-of-contact between I.T. and business users.

Qualifications:

• Bachelor's degree in information technology, Business Administration, or equivalent technical certifications (e.g. Salesforce Admin, ITIL Foundation) preferred
• 3 to 5 years of direct experience administering business-critical software applications (e.g. Jira, Salesforce, Hubspot, or Workday) required
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools) required
• Excellent verbal and written communication skills with a proven track record of explaining complex technical concepts to non-technical staff.

About CORT:

• CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services.
• With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

What We Offer:

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Benefits:

• Salary: $85,000-$92,000 / year depending on experience.

Pay:

• $85,000 - $92,000 per year

Schedule:

• Hybrid position, with work performed from the CORT Party Rental location in Everett, WA, and from a home office.
• Some travel to the CORT Party Rental office in Fife, WA will be required.

Equal Opportunity Employer:

• CORT is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity and expression, disability, veteran status, genetic information, or any other characteristic protected by law.