Business Support Associate
About the role
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Business Support Associate, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team. Located in West New York, New Jersey. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Responsibilities
- Provide exceptional customer service to patients, caregivers, and internal teams
- Answer, route, and manage phone calls with professionalism and empathy
- Assist with caregiver onboarding, training coordination, and administrative support
- Support daily office operations and computer-based tasks
- Maintain accurate records and assist with operational workflows
- Help ensure smooth day-to-day operations so care teams can focus on patient care
Requirements
- Spanish speaking
Benefits
- A collaborative and supportive work environment
- A meaningful opportunity to positively impact lives every day
- Competitive compensation packages
- Tuition reimbursement for full-time employees
- Free continuing education opportunities for all team members
- Clear paths for career growth and advancement
- Comprehensive medical, dental, and vision insurance
- 401(K) with employer match
- Generous paid time off, including holidays and family/pet bereavement
- Pet insurance for your furry family members
Pay
Hourly Pay Range: $18 - $19 per hour
Schedule
Full-Time, Monday - Friday, 8:30AM - 5:00PM