Business Strategy & Transformation Lead

About the role

Business Strategy & Transformation Lead partnering with business domain leaders within Diageo North America (NAM) to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets. Primary location is 3WTC with additional presence in Stamford, operating under a hybrid model (3 days in office, 2 days remote).

Responsibilities

• Partner with business domain leaders within Diageo NAM to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets.
• Report/manage overall Transformation agenda for NAM ensuring initiatives are connected across functions, clarity on KPI and business outcomes impacted, and programs progress to planned timeline and outcomes.
• Evaluate and effect Diageo’s GBS (Global Business Services) participation in the NAM transformation agenda.
• Facilitate structured discovery sessions that ensure NAM and GBS requirements are fully elaborated, captured and considered throughout the solutions development lifecycle.
• Translate the business strategy and requirements into clear value propositions and initiative roadmaps.
• Design end-to-end GBS process, policy and organization architectures that incorporate standardized, scalable constructs enabling repeatability and margin optimization.
• With the support of domain specialists (process, technology, data, commercial), lead the overall solution architecture, ensuring alignment between business architecture, technology architecture, and operational capabilities, including:
  • Solution / service scope definition
  • Client experience blueprints
  • Process and controls design
  • Technology architecture and design
  • Operating model and governance structure
  • Service lifecycle model (including onboarding, offboarding and in-flight change)
  • SLA/OLA frameworks
  • Ensure compliance with regulatory, security, controls and risk frameworks where applicable (e.g. SOC1)
  • Delivery model (global/local/hybrid)
• Support business case development including cost structures and investment requirements.
• Use data and analytics to drive transformation decisions,