Business Specialist

General Purpose

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. As a Business Specialist, you will serve as a trusted advisor to management and organizations, providing strategic guidance on complex issues and emerging opportunities.

Responsibilities

• Promote a customer first culture and commit to delivering outstanding results for customers.
• Identify and recommend policy, management, procedural, process and system improvements to strategically balance risk and reward.
• Work with various stakeholders to develop systems, processes and solutions with the intent to develop management of assets optimum lifecycle and companion cost models.
• Develop and approve long range programs for assets.
• Implement optimum life cycle and companion costs models for network assets.
• Develop interventions, processes and modify programs to meet customer needs.
• Provide recommendations and implement process and procedural improvements through research of best practices and effective presentation of information, plans and proposals.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
• A minimum of five years related experience.
• Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
• Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
• Ability to work with all organizational levels to influence actions and negotiate outcomes.
• Ability to listen and communicate effectively through oral and written means.
• Proficiency with the use of personal computers to gather, analyze, and summarize data.
• Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
• Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.

Preferences

• Understanding of the operation and function of line and substation equipment.
• Experience with developing graphical reports to communicate complex analysis results.
• Experience with coordinating and managing multiple projects, often with competing deadlines.
• Understanding of theory and use of economic alternative analysis.

Benefits

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option
• For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices
• Generous Paid Time Off (PTO)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing

Additional Information

• Req Id: 114802
• Company Code: PACIFICORP
• #PM25
• This position is eligible for an annual discretionary performance incentive bonus of up to 12.00%.
• Employees must be able to perform the essential functions of the position with or without accommodation.
• PacifiCorp is proud to be an equal opportunity employer.
• The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.