Business Solutions Consultant

Responsibilities

• Engages and aligns customers with iBase-t Solumina software and industry best practices.
• Conducts workshops to demonstrate Solumina software functionality and facilitates business process mapping to standard User Stories.
• Works with the customer Product Owner to create User Stories and Acceptance Criteria for new functionality and develops and executes functional testing of the software.
• Uses troubleshooting and problem-solving skills to address customer challenges and opportunities—documents customer enhancement requests, system bugs, and internal service tickets.

Requirements

• Bachelor’s degree in computer science or engineering, business information systems, computing and information technologies, industrial/systems engineering
• 2 - 5 years of industry experience
• Passion for working with customers in a fast-paced environment.
• Strong analytical thinking and problem-solving skills to evaluate complex business requirements and deliver effective solutions.
• Well versed in multiple types of AI Engines and their uses
• Strong communication, facilitation, and presentation skills
• Knows when to pivot work based on a customer’s changing needs
• Effective Leadership and influencing skills to guide stakeholders and build consensus to shared goals.
• Growth mindset with industry familiarity in complex manufacturing processes and a desire to keep up with the latest trends.
• Self-starter with proficient time management skills and the ability to work remotely or at customer sites.
• Working knowledge of software development lifecycle, database concepts, and integration design
• Understanding of the Agile Framework Scrum and Kanban
• Knowledge of process mapping, modeling, and visualization tools & techniques

Benefits

• Travel 30-40% of work time
• Ability to travel internationally as needed

Qualifications

• Facilitate customer alignment to Solumina software functionalities and industry best practices.
• Lead Business Blueprinting and User Story Workshop, including the As Is and To Be processes using iBase-t’s Agile / Solumina Implementation Methodology (SIM).
• Identifies the delta between current and future state processes.
• Align standard functionality User Stories to the Customer’s Processes.
• Create new User Stories and Acceptance Criteria to support unique customer requirements.
• Assist customers with iBase-t software deployment and system set-up.
• Develop and execute detailed test cases to validate the deployed solution.
• Support customer User Acceptance Testing
• Create complete customer project documentation.
• Contribute to the validation of upcoming Product software releases.
• Drive Product innovation based on project lessons learned.
• Contribute to the company’s continuous improvement initiatives.
• Encourages the understanding and use of AI
• Contributes to team’s continuous review of internal processes and procedures