Business Services Specialist I (NextGear Capital)

About the role

The Business Services Specialist I processes incoming vehicle titles and associated documents accurately and efficiently. Duties include preparing and scanning titles, verifying VIN information, associating titles with barcoded folders, filing and retrieving folders, auditing title inventory, and shipping or releasing titles.

Responsibilities

• Process, sort, and distribute incoming mail.
• Perform data entry.
• Prepare titles and associated documents for scanning.
• Scan, verify, and associate titles with barcoded folders.
• File folders within a secure vault repository.
• Retrieve folders and documents from a secure vault repository.
• Print waybills and process outgoing title shipments/releases.
• Operate mail processing equipment.
• Clean and maintain equipment (e.g., scanners).
• Organize and maintain a clean workspace.

Requirements

• Strong organizational skills and attention to detail.
• Ability to type and use a 10-key keypad preferred.
• Effective communication skills and a strong customer service orientation.
• Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
• Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
• Ability to monitor work for quality, ensuring accuracy and thoroughness.
• Ability to complete work in a timely manner while working in a fast-paced production environment.
• Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.

Qualifications

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Skills

• Strong organizational skills and attention to detail.
• Ability to type and use a 10-key keypad preferred.
• Effective communication skills and a strong customer service orientation.
• Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
• Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
• Ability to monitor work for quality, ensuring accuracy and thoroughness.
• Ability to complete work in a timely manner while working in a fast-paced production environment.
• Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.

Benefits

• Minimum of sixteen hours of paid time off every month.
• Seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Pay

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Schedule

Position may vary based on the ultimate location of the position.