Business Services Specialist (Corporations)

Description

This is a technical and professional position involving analyzing documents, assisting customers with inquiries, and performing routine and complex day-to-day functions of the Business Services Division.

Job Functions And General Responsibilities

• Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing various and increasingly complex business entity filings.
• Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers.
• Using a computer and software, including Windows, Microsoft Office Suite, and Business Services-specific filing software applications.
• Answering telephone inquiries, assisting walk-in customers.
• Interacting with state employees, state officials, other agencies, and the general public.
• Providing technical support for online business filers with demonstrated knowledge of various internet browsers.
• Corresponding with customers through the unit email account in a timely manner.

Knowledge, Skills And Abilities

• Excellent organization skills, self-motivation, and work prioritization skills.
• Excellent oral and written communication skills.
• Flexible and well organized to accomplish assigned tasks expediently and accurately.
• Work independently with outstanding attendance, timeliness, and professionalism.
• Follow Business Services Division policies and procedures to create quality images.
• Absorb and apply new information quickly.
• Assist satellite offices with questions and issues regarding financial transactions.

Qualifications

• A High School Diploma or equivalent is required, some college preferred.
• Experience working in a fast-paced government office or organization preferred.
• Mets or exceeds productivity with assigned duties.
• Work with outstanding attendance, timeliness, and professionalism.

Pay

$39,576.00 per year