Business Sales Development Manager

About the role

The Business Sales Development Manager is a working manager role responsible for all sales activities, from lead generation through close, sales team management, and developing new business contacts through cold calling and networking.

Responsibilities

• Develop a database of qualified leads through referrals, telephone canvassing, face-to-face, cold calling business owners, email, and networking.
• Identify, research, and expand in new industry options for embedded systems.
• Understand the Embedded Engineering Industry current events, including customer planning and competitor's offerings.
• Understand the various Embedded service solutions RTC offers and make recommendations to prospective clients' business issues.
• Sell consultatively for professional Engineering Services tailored exclusively to the Embedded industry.
• Demonstrate technical selling skills and Embedded knowledge within aerospace and new industries identified.
• Demonstrate knowledge and have effective presentation skills of an Agile full life cycle Embedded software development service.
• Report and present business development status of activities bi-weekly.
• Develops annual sales plan, which details activities to follow during the fiscal year.
• Maximize all opportunities in the process of closing a sale resulting in taking market share from our competitors.
• Aids in the implementation of company marketing plans as needed.
• Leverage the existing programs and program relationships to win new, expanded business – actively soliciting follow-on business by maintaining close customer relationships, tracking customer requirements, and transitioning business opportunities to program management.
• Select and structure the Sales team to ensure maximum performance (includes selection & negotiation).
• Identify supporting functional staff when appropriate.
• Develop and mentor (when necessary) subordinates.
• Set role and performance expectations and provide continual feedback and performance appraisals.
• Provide overall leadership and direction to the program team to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions as needed.
• Direct the performance of sales functions – such as new client criteria, marketing techniques, marketing material and reports.
• Participate in and recommend price based upon market, business strategy, program objectives and related costs.
• Participate in select contract negotiations developing win-win solutions.
• Direct proposal preparation to ensure alignment with RTC business strategy, compliant with all requirements, responds to customer needs, and provides for a proper structure for successful negotiations and program performance.
• Represent RTC as a company, bringing the RTC message and value to the customer; and integrating the full spectrum of RTC capabilities with a thorough understanding of customer needs to provide value-added solutions to the customer and promote RTC.
• Service the customer while executing the program and resolving all issues to yield the highest level of customer satisfaction.
• Balance the needs of the customer, RTC strategic objectives, and RTC employees while ensuring stakeholder objectives are aligned.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or other technical area.
• MBA a huge plus.
• PMP certification preferred.
• Established rolodex within Embedded industry a plus.
• Aerospace Industry experience.

Qualifications

• Sales & Business Development experience 5-10 years.
• Proven Customer Relations experience in organic program growth.
• Professional appearance, demeanor, and communication with clients.
• Self-Starter, organized, detail-oriented.
• History of strong leadership, deep practical engineering knowledge, and a proven track record for timely project delivery, project management, cost control, and customer satisfaction.
• Must be able to work effectively in a small team environment and will interface daily with the RTCo Partnership, Finance, Sales, and Marketing.
• Critical thinker, identify risks, and create & implement value-added solutions.
• Open to suggestions and self-improvement; desire to learn and grow.
• Perseverance with assigned tasks and projects.
• Ability to synthesize and present data to management – providing trade-offs and recommendations.