Business Relationship Manager

Area Responsibilities

• Work with business units to define and refine the list of key business capabilities for that unit
• Work with business units to identify and refine the underlying set of organizational units, processes, and systems in place to support each business capability
• Gather and maintain a set of key performance indicators reflecting the performance of each business capability
• Gather and maintain an inventory of problems and opportunities identified for each capability
• Maintain a list of IT projects that impact each capability
• Ensure alignment between problems, opportunities, and identified projects

Business Case Development

• Work with the business units to describe the current state for all identified projects
• Work with the business units to describe the problems inherent in the current state or potential opportunities that LIPA could leverage for all identified projects
• Work with the business units to describe potential solutions, if known, for all identified projects
• Work with the business units to describe the expected outcomes that the solution is intended to enable for all identified projects

Business Portfolio Management

• Present regular updates to each business unit on the status of the current set of portfolio needs
• Identify and escalate any issues with the delivery of technology or cyber services to the DoIIT liaison for business units
• Manage strategic information about our current baseline of software and infrastructure
• Manage the IT Strategic Plan, incorporating LIPA capabilities, business needs, and opportunities
• The IT Strategic Plan should include all IT investments and projects that support the overarching IT strategy
• The plan should tie the IT Strategy to LIPA's business goals, directly connecting strategy, investments, and business requirements
• Deliver deliverables as required, such as business capability documentation, project business cases, project intake forms, periodic business unit portfolio presentations, meeting notes, action logs, and workshop outputs
• Deliver the IT strategic plan

Qualifications

• Bachelor’s degree in information systems, computer science, or related field
• 5+ years’ experience as a Business Relationship Manager, Business Analyst, or similar role serving as a liaison between IT/cyber and business units
• Strong experience in portfolio management
• Strong documentation, facilitation, and stakeholder engagement skills
• Strong experience in business case development
• Experience with strategic plan development or management

Skills

• Business Relationship Manager
• Portfolio management
• Stakeholder engagement skills
• Business case development
• Strategic plan development
• Portfolio presentations