Business Relationship Manager

Join SkyOne Federal Credit Union in Hawthorne, CA as a Business Relationship Manager and help businesses thrive through trusted financial partnerships. Build meaningful relationships with business members, deliver tailored banking solutions, and support our commitment to Performance, Accountability, Integrity, Innovation, and Respect.

About the Role

As a Business Relationship Manager, you will drive organic growth through proactive, field-based business development. This role focuses on acquiring new business relationships, generating accounts, and expanding core business deposits by building strong financial connections with prospective and existing members. You will spend much of your time outside the branch networking, cold calling, attending community events, delivering on-site presentations, and leveraging referrals to support SkyOne's Service and Sales Model.

You will partner closely with internal teams to create a seamless onboarding experience and deliver exceptional service to business members. While this role does not include direct people management responsibilities, it plays a vital part in strengthening business relationships and helping members achieve their financial goals.

Responsibilities

• Drive organic growth through proactive, field-based business development.
• Acquire new business relationships and generate accounts.
• Expand core business deposits by building strong financial connections with prospective and existing members.
• Network, cold call, attend community events, deliver on-site presentations, and leverage referrals.
• Partner with internal teams to create a seamless onboarding experience.
• Deliver exceptional service to business members.
• Develop and execute a personal business development plan to meet sales goals.
• Manage CRM and pipeline effectively.
• Represent SkyOne professionally at community events and business meetings.
• Ensure all activities align with SkyOne's compliance, risk management, and service standards.

Qualifications

• Minimum four-year business degree or equivalent experience preferred.
• Minimum three to five years of experience in business banking, business development, or relationship-based sales.
• Demonstrated success in field-based business development and outbound prospecting.
• Strong consultative sales, presentation, and negotiation skills.
• Excellent interpersonal, verbal, and written communication skills.
• Highly self-motivated with strong organizational and time management abilities.
• Ability to manage competing priorities and work independently with limited supervision.
• Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Working knowledge of business deposit products and financial services.
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
• Creative, growth mindset, and solution-oriented.
• Ability to adapt to any situation and exercise discretion and sound judgment.
• High commitment to reaching performance goals.

Pay

$97,000 - $125,000 per year