Business Relationship Manager

About the role

The Business Relationship Manager functions as a critical partner for one or more teams, creating and leading strategies to increase branch deposits, market share, and profitability. In this role you will:

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Maintain and deepen existing commercial client relationships, and generates and develops new business relationships through networking, building relationships with referral sources, and prospecting.
• Maintain a strong presence with the local community through active involvement and leadership roles in various professional organizations and events.
• Handle Client service issues; conduct research, taking ownership and following up on a daily basis as necessary until conclusion.
• Manage cross-company partnerships and alliances designed to acquire and drive business opportunities.
• Ensure all activities, transactions, and records are in compliance with operational, security, and control procedures of the Bank, as well as all applicable laws and regulations.
• Prepare appropriate, weekly, monthly, and annual reports and plans, and communicates this information to the appropriate departments in the Bank.

Must haves

• Strong “People First” interest and ability.
• Knowledge of relevant Federal and State banking regulations.
• Proven track record driving sales and achieving goals.
• Strong leadership skills and coaching abilities.
• Conflict resolution experience.
• Exceptional networking and relationship building skills.
• Five years business banking experience.

Bonus Points For

• Working knowledge of local centers of influence and established relationships within the community.

Benefits

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc.)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc.)
• Tuition reimbursement
• Employee Discount perks
• CNOB Community Service Events

Pay

$95,000-$115,000