Business Relationship Manager

Position Summary

The Business Relationship Manager is part of a team who manages a portfolio of business clients. The team’s three primary objectives are:

• Provide exceptional customer service by helping identify a client’s needs and then matching them with products and services offered by Heritage Bank.
• Maintain a sound credit culture that consists of quality underwriting and ongoing monitoring of the portfolio.
• Grow our market share.

Core Responsibilities

• Develops and grows client relationships from within and outside existing customer base.
• Deskwork- preparing proposals, logging sales calls, tracking product pipeline, resolving customer issues, etc.

Community Involvement

• Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities.
• Responsible for security as it applies to this position.

Bank Standards

• Mission: Help people succeed financially.
• Ethics: Always do the right thing.
• Solutions: Bring innovative solutions to challenges.
• Ownership: Take accountability and learn from our mistakes.
• Positivity: Bring energy and enthusiasm to everything we do.

Compensation & Benefits

• An annual salary range of $56,000 - $144,000, based on experience and is part of an incentive compensation plan (ICP).
• Full-time team members enjoy a comprehensive benefits package including paid time off, paid holidays, and even paid volunteer days.
• Your health is covered with medical, dental, and vision insurance, plus plan for your future with our 401(k) and ESOP retirement plans.
• Enjoy additional benefits and incentives consistent with our company policy.

Requirements

• A 4-year degree or equivalent work experience.
• A minimum of one year of Business Banking experience.
• Previous credit experience.