Business Process Lead III

Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

About The Role

Boston Scientific is seeking a Business Process Lead III to support and enhance business systems, warehouse systems, and operational processes across Distribution, Logistics, Manufacturing, Quality, and Supply Chain operations. This onsite-assigned position in Quincy, Massachusetts partners closely with Operations, Quality, Engineering, Product teams, IT teams, and vendors to improve system reliability, operational performance, compliance, and the end-user experience.

This role is ideal for an individual who combines operational knowledge with business systems expertise and is looking to expand their impact through project leadership, requirements management, testing, reporting, and process improvement. The position serves as a key liaison between business and technology teams, helping deliver solutions that support both day-to-day operations and strategic initiatives.

This position follows an onsite work model and requires employees to work from the Quincy, Massachusetts facility. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position.

Responsibilities

• Serve as the business systems representative and functional owner for assigned warehouse, distribution, logistics, manufacturing, and quality processes.
• Support SAP, Manhattan, and related warehouse technologies by analyzing issues, assessing business impact, and driving sustainable solutions.
• Gather, analyze, document, and manage business requirements for system enhancements, projects, process improvements, and operational initiatives.
• Create, coordinate, and execute testing activities, including test scripts, user acceptance testing, and validation of business process and system changes.
• Lead or support small- to medium-sized projects, cross-functional workstreams, system enhancements, and technology deployments.
• Partner closely with Operations, Quality, Engineering, IT teams, Product teams, vendors, and business stakeholders to improve operational effectiveness and the end-user experience.
• Utilize a hands-on Go See approach to understand operational challenges, identify improvement opportunities, and represent the voice of the end user.
• Develop process documentation, training materials, reports, dashboards, and project communications to support operational excellence and business readiness.
• Develop, analyze, and communicate department metrics, operational KPIs, system performance measures, and reporting insights to support decision-making, prioritization, and continuous improvement initiatives.
• Support SDLC, validation, CAPA, compliance, and audit readiness activities within a regulated medical device environment.

Qualifications

Required qualifications:

• Bachelor's degree in Business, Supply Chain, Information Systems, Engineering, Operations, or a related field, or a minimum of 6 years' experience in Supply Chain, Distribution, Logistics, Manufacturing, Quality, Business Systems, or IT.
• Experience supporting business systems, warehouse systems, operational technologies, or supply chain processes.
• Experience gathering and documenting business requirements, supporting testing activities, validating system changes, or participating in technology implementations.
• Experience leading discussions, supporting projects, collaborating across functions, and resolving business process or operational issues.
• Ability to travel up to 10%.

Preferred Qualifications:

• Experience supporting SAP, Manhattan, or similar ERP/WMS platforms.
• Experience with warehouse technologies, including RF devices, automation, material handling systems, MDCS, Packsize, or related solutions.
• Experience leading projects, system enhancements, process improvement initiatives, or operational readiness activities.
• Experience with reporting, dashboards, Power BI, analytics, or operational performance metrics.
• Experience working within a medical device, FDA-regulated, or quality system environment.
• Experience supporting SDLC, validation, CAPA, compliance, or audit readiness activities.
• Boston Scientific operations experience with demonstrated progression in leadership, training, systems, process improvement, or site support roles, such as Business Process Lead, Warehouse Lead, Inventory Lead, Operations Coordinator, Quality Lead, Trainer, SME/Super User, Process Improvement Champion, or System Implementation Participant.
• Lean Six Sigma certification or demonstrated continuous improvement experience.

Pay

Minimum Salary: $82,100
Maximum Salary: $156,000

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements). Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Benefits

Employee benefits are available; see www.bscbenefitsconnect.com for details.