Business Process Associate, Fleet Operations

What You'll Do

• Manage exception cases and/or registration escalations
• Coordinates with Sales, Service and Delivery teams to ensure that all required documents pertaining to the transaction are complete and accurate
• Manage internal stakeholders such as business teams, financial institutions, fleet management companies and 3rd party vendors
• Oversee large internal fleet of vehicles ensuring accurate and on-time submission of DMV documentation across assigned markets including plate and audit management
• Ensures title perfection and provide proof of liens to bank and other related parties
• Manage and solution a wide range of title and registration escalations and provide on processes including cross border scenarios
• Records information and ensures data quality in multiple record keeping systems including but not limited to DRO, SCA, AMP, FMT and other internal or state/3rd party registration tools as necessary

What You'll Bring

• Bachelor’s Degree or equivalent experience
• DMV experience is required
• Strong written and verbal communication skills and ability to interact effectively with all levels of management
• Ability to problem solve and navigate through ambiguous situations
• Ability to work independently and think creatively with a proven track record of execution
• Superior attention to detail under tight deadlines
• Comfort working in a fast paced environment

Benefits

• Competitive pay
• Medical plans
• Fertility, adoption and surrogacy benefits
• Dental and vision plans
• HSA Contribution
• Flexible Spending Accounts (FSA)
• 401(k) with employer match
• Employee Stock Purchase Plans
• Short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time
• Paid Holidays
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$68,400 - $119,700/annual salary + cash and stock awards + benefits