Associate, Fleet Operations Management

About the role

This entry-level position is perfect for individuals who are curious, eager to learn, and excited to grow within a dynamic field environment. You’ll work closely with account managers and strategic teams to help identify operational needs, support testing initiatives, and gather valuable data that drives smarter decisions.

Responsibilities

• Aid in delivering technical and product training under supervision.
• Participate in tire and solutions testing with guidance.
• Support yard checks by shadowing experienced FFOs.
• Contribute to fleet initiatives by observing and documenting.
• Learn to conduct audits using designated platforms.
• Attend internal training sessions.
• Engage in structured field visits with mentorship.
• Maintain training logs and progress reports.

Development Focus

• Gain proficiency in established processes and platforms like BASYS, Toolbox, OOSTA, etc.
• Understand fleet decision drivers and audit requirements.
• Build relationships with fleets, dealers, and internal teams.
• Transition to Standard FFO role upon meeting training milestones.

Working Conditions

This role typically works in a field environment (est. 75% of the time), which involves travel to various locations and exposure to different weather conditions. The role may require availability outside of standard working hours to address operational issues as they arise.

Minimum Qualifications

• A high school diploma or equivalent required; an associate or bachelor’s degree is a plus.
• A strong interest in fleet operations, automotive services, or logistics—prior experience is helpful but not required.
• A willingness to learn and grow in a fast-paced, hands-on environment.
• Basic communication and teamwork skills, with a positive attitude and customer-first mindset.
• An ability to follow safety guidelines and standard operating procedures with attention to detail.
• Comfort using mobile devices or basic software tools; training will be provided for systems and data tools.
• An adaptability and reliability, with the ability to take direction and adjust to changing priorities.
• A physical ability to perform field tasks, including standing, walking, or lifting as needed.