Business Process Analyst (B2B Marketing)

6-month contract role with a possible extension; no C2C or third-party vendors.

About the role

The Business Process Analyst will support the GTM Strategy and Process team during a period of high-priority initiative delivery. The team designs end-to-end processes that connect marketing, business development, and sales into a single operating model and translates those designs into requirements for technical and systems teams. This role adds dedicated documentation and delivery capacity so the team’s strategists can remain focused on design and cross-functional alignment while their work is captured, structured, and advanced cleanly. It is ideal for someone who excels at converting complex process thinking into clear, durable documentation and requirements.

Responsibilities

• Document processes: convert current- and future-state process designs into clear, structured documentation—process maps (L1–L3), workflows, and standard operating procedures—so each design is legible, reusable, and ready for handoff.
• Build business requirements: draft and structure business requirements documents that translate process designs into documented requirements and acceptance criteria for technical and systems teams, producing complete, well-organized artifacts from the team’s business direction.
• Drive AI-enabled efficiency: use AI tools to automate and accelerate documentation and process work—reducing manual effort, standardizing artifacts, and building repeatable, reusable ways of working.
• Coordinate delivery: provide project coordination across supported initiatives—tracking milestones, dependencies, and action items, maintaining cadence, and keeping cross-functional partners aligned to timelines.
• Support testing and launch: produce launch-related documentation and assist with user acceptance testing, validating outputs against documented acceptance criteria.

Required Qualifications

• BA/BS in Marketing, Business, or a related field.
• 7+ years of experience in B2B marketing functions such as marketing operations, business process analysis, process improvement, or business operations.
• Demonstrated experience mapping and documenting end-to-end workflows.
• Proficiency with process-mapping and diagramming tools such as Miro, Lucidchart, or Visio.
• Experience writing business requirements documents (BRDs) for technical or systems teams.
• Fluency with AI tools and a track record of using them to reduce manual effort and accelerate documentation or process work.
• Project coordination experience across cross-functional workstreams.
• Ability to ramp quickly in an unfamiliar environment and work independently against tight timelines.
• A collaborative, flexible operating style—bringing people along, adapting as the path evolves, and aligning rather than dictating.