Business Process Analyst

About the role

We are looking for an experienced Business Process Analyst (BPA) to support strategic initiatives focused on business process analysis, process improvement, performance management, stakeholder coordination, and organizational transformation.

Key responsibilities

• Analyze current-state business processes and SOPs
• Identify inefficiencies and recommend process improvements
• Conduct gap analysis and root cause analysis
• Develop actionable recommendations and optimization strategies
• Support planning, coordination, implementation, and monitoring of strategic initiatives
• Develop and maintain project plans, milestones, action items, and deliverables
• Identify blockers, risks, and issues and support resolution
• Conduct feasibility and risk analysis for proposed process changes
• Develop KPIs, performance dashboards, and executive reports
• Support change management, stakeholder engagement, readiness, and adoption
• Develop and maintain process maps, SOPs, reports, and implementation documentation
• Facilitate meetings, workshops, and cross-functional workgroups
• Communicate findings and recommendations to technical and non-technical stakeholders

Required skills

• Business Process Analysis & Improvement
• Process Mapping & SOP Documentation
• Gap Analysis & Root Cause Analysis
• Strategic Initiative / Project Support
• Performance Management & KPI Tracking
• Stakeholder Management & Facilitation
• Risk & Feasibility Analysis
• Change Management
• Agile / Lean Six Sigma
• Microsoft Excel, Word, PowerPoint & Teams

Preferred skills

• Power BI / Reporting & Dashboard Development
• Government / Public Sector experience
• Public Health / Finance / Regulated Industry experience
• Enterprise Transformation experience
• Executive-level reporting
• Project Management
• Business Analysis
• Lean Six Sigma / Change Management certifications

Ideal candidate

A strong BPA who can understand current-state operations → identify improvement opportunities → develop actionable recommendations → align stakeholders → monitor KPIs → support implementation and successful completion of strategic initiatives.

Location

Oklahoma

Position type

Contract