Business Process Analyst

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Process Analyst based in United States. This is a remote opportunity supporting a major federal modernization initiative focused on transforming case management through cloud-based technology.

Responsibilities

• Analyze existing business processes, workflows, procedures, and data interactions to identify inefficiencies, redundancies, risks, and governance gaps.
• Translate data governance policies, standards, controls, and requirements into practical operational workflows, procedures, business rules, and controls.
• Develop current-state and future-state process models, process maps, flow diagrams, standard operating procedures, work instructions, and operational playbooks.
• Define requirements governing data collection, creation, validation, access, sharing, use, retention, and disposition.
• Work closely with Data Owners and Data Stewards to establish clear governance responsibilities within business processes.
• Define decision points, handoffs, escalation paths, business rules, and operational controls that support effective data governance.
• Facilitate workshops and stakeholder interviews to gather requirements, validate processes, and build alignment across business and technical teams.
• Partner with Data Governance, Data Quality, IT, security, and engineering teams to embed governance requirements and controls into applications and operational workflows.
• Translate business needs into actionable requirements for data, governance, analytics, and technology teams.
• Audit the operational impact of new governance policies and standards and support organizational adoption and change management.
• Define process performance measures, identify opportunities for continuous improvement, and support appropriate process automation initiatives.
• Maintain accurate and current process documentation as governance requirements, systems, and operating models evolve.
• Facilitate cross-functional resolution of process and governance issues while ensuring requirements remain practical, compliant, and aligned with program objectives.

Requirements

• Technical training, relevant certification, or a degree is required; a BA/BS or MA/MS is strongly preferred.
• 8+ years of general information systems experience, with 9+ years preferred for candidates holding a bachelor's degree or 7+ years for candidates with a master's degree.
• 7+ years of specialized business analysis experience, including supporting product owners and agile teams, eliciting business needs, maintaining user stories, documenting requirements, and modeling business processes, systems, architecture, and data.
• Demonstrated experience supporting or contributing to enterprise data governance programs and translating governance policies into practical operational processes.
• Experience working with high-sensitivity, regulated, or otherwise closely governed data, including access management and privacy requirements.
• Experience partnering with security, governance, data, and engineering teams to implement compliant data-sharing and operational practices.
• Strong skills in process mapping, process documentation, workflow analysis, business requirements, and continuous process improvement.
• Excellent facilitation and stakeholder-management abilities, with confidence working across technical and non-technical teams.
• Ability to turn complex policies and governance requirements into clear, actionable procedures, controls, and operating practices.
• Strong written and verbal communication skills, including the ability to develop training, change-management, and process documentation materials.
• An analytical, organized, and solutions-oriented approach to identifying problems and developing practical improvements.
• Experience in federal government or other regulated environments is preferred.
• Familiarity with enterprise data governance frameworks, operating models, and process-mapping tools such as Visio, Lucidchart, or BPMN-based platforms is a plus.
• Experience with collaboration and documentation platforms such as SharePoint or Confluence, as well as project and workflow-management tools, is beneficial.
• The ability to obtain a Public Trust background clearance is required, specifically a BI Full 6C (T4) investigation.
• Candidates must meet the stated US Person eligibility requirements: U.S. Citizen, Green Card Holder/U.S. Permanent Resident, Refugee, or Asylee.