Business Process Analyst

About the role

Innova Solutions is immediately hiring for a Business Process Analyst. This is a full-time contract position with a duration of 12 months, located in Atlanta, GA.

Responsibilities

• Conduct detailed business process mapping and documentation, with a focus on automation opportunities and AI-enabled workflows.
• Analyze end-to-end business processes to identify inefficiencies, bottlenecks, risks, and areas for optimization.
• Translate business requirements into structured process designs, decision logic, workflow documentation, and implementation recommendations.
• Design and recommend scalable process improvements that enhance operational efficiency, productivity, and customer and employee experiences.
• Collaborate with cross-functional stakeholders across business, technology, operations, and product teams to drive process transformation initiatives.
• Support the development of repeatable and scalable business processes that enable automation and intelligent workflow execution.
• Facilitate stakeholder alignment, process adoption, and change management through effective communication and influence.
• Monitor process performance and implemented solutions, providing recommendations for ongoing enhancements and continuous improvement.
• Contribute to the refinement of business processes, systems, and automation-enabled products and solutions.

Qualifications

• 5+ years of experience in business process analysis, process improvement, or a related field.
• Experience with process mapping, workflow analysis, and process modeling techniques.
• Ability to identify automation opportunities and design AI-ready processes.
• Analytical thinking with the ability to evaluate complex workflows, data, and business needs.
• Ability to translate business requirements into structured process designs, decision logic, and implementation recommendations.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio.

Preferred Skills

• Experience supporting automation, intelligent workflows, or AI-enabled solutions.
• Knowledge of process improvement methodologies such as Lean or Six Sigma.
• Experience partnering with product, technology, and operations teams to implement process enhancements.

Pay

$60 - $80/hr. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

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