Business Process Analyst

About the role

The Business Process Analyst Associate will assist in analyzing process data from across AEP and providing insights using data analytic and artificial intelligence tools. This role will emphasize leveraging advanced analytical techniques and data querying capabilities to solve complex business problems and uncover deeper insights from enterprise data, including contributing to the design of intelligent, agentic AI solutions and workflow automations.

Responsibilities

• Assist in analyzing enterprise process data to create insights.
• Apply Python and SQL to extract, transform, and analyze large datasets to answer complex business questions.
• Support the development and measurement of KPIs in collaboration with the business unit to assess ongoing value to AEP.
• Develop data models and perform deeper statistical or trend analysis to enhance KPI insights.
• Help implement designed process workflows using process data in partnership with business units.
• Aid in the preparation of reports and presentations for higher-level management.
• Create data-driven storytelling through visualizations and analysis to support decision-making.

Requirements

• Education: Associate's degree in project management, Business Process, Business, or related field or equivalent experience.
• Experience: Minimum of two (2) years of experience in continuous improvement process activities, operations, project management or business analytics.
• Must Haves: Experience working with structured and unstructured data, performing data analysis, and using analytical tools to derive insights is strongly preferred, including exposure to automation or AI-driven solutions. Strong working knowledge of SQL for data extraction, transformation, and analysis is highly preferred. Proficiency in the MS Office suite (Excel, Word, PowerPoint) and Python is required; familiarity with Power Apps and Power BI is a plus. Ability to explain complex analytical findings and automated/AI-driven solutions in a clear, business-friendly manner. Strong communication skills; ability to communicate clearly with various levels of AEP management. Demonstrate ethical behavior and support the Company’s Corporate Compliance Policy. Participate in fostering a culture of continuous process improvement. Demonstrated curiosity and problem-solving mindset with a focus on leveraging data, automation, and AI (including agentic frameworks) to drive business outcomes.

Qualifications

• Education: Associate's degree in project management, Business Process, Business, or related field or equivalent experience.
• Experience: Minimum of two (2) years of experience in continuous improvement process activities, operations, project management or business analytics.

Skills

• Experience working with structured and unstructured data, performing data analysis, and using analytical tools to derive insights is strongly preferred, including exposure to automation or AI-driven solutions.
• Strong working knowledge of SQL for data extraction, transformation, and analysis is highly preferred.
• Proficiency in the MS Office suite (Excel, Word, PowerPoint) and Python is required; familiarity with Power Apps and Power BI is a plus.
• Ability to explain complex analytical findings and automated/AI-driven solutions in a clear, business-friendly manner.
• Strong communication skills; ability to communicate clearly with various levels of AEP management.

Benefits

• Compensation Range: $54,063.00 - $67,579.00
• Physical Demand Level: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Pay

• Compensation Grade: SP20-004

Schedule

• Not specified