Business Operations & Strategy Associate

Key Responsibilities

• Operate across the business: take on the highest-priority operational work across Clasp's products, from benefits and ACA to 401(k), HSA, carrier connections, and new lines as they launch
• Stand up new processes: when something has no process yet, design it, document it, and make it repeatable enough to hand off
• Act as GM of a new vertical: own a line end to end, the strategy, the operations, and the outcomes, and decide how it should work and scale
• Act as PM when needed: write the requirements, prioritize, and drive delivery with Engineering whenever a project needs a product manager to carry it
• Bring the analysis: use data and models to decide where to focus, size the impact, and prove what is working

Requirements

• Proactively solves problems: you see what needs to be done and do it, working around obstacles to reach an outcome without waiting to be told
• Analytical and quantitative: fluent in spreadsheets and modeling, and able to turn ambiguity into structured analysis and a clear recommendation
• A structured thinker: you scope projects from an ambiguous problem to analysis to execution, and think in frameworks and first principles
• A cross-functional leader: you manage internal and external stakeholders and drive projects to completion, often without direct authority
• A high-caliber, fast-paced background: 2 to 5 years at a place that trusted you with hard problems early, such as top consulting, banking or finance, a high-growth startup, or a similarly selective environment
• A builder and an operator: high ownership, low ego, energized by ambiguity, and happiest shipping rather than just advising

Compensation

We offer competitive salaries in line with years of experience and work location. Our benefits include health insurance that is 100% covered, a $5K office budget, and unlimited PTO, among others. Base compensation for this position ranges from $100,000-$140,000, plus meaningful early-stage equity. Final offer amounts are determined by experience and expertise and may vary from the amounts listed.