Business Operations Specialist
United Home Experts · Ashland, MA · 1 mo ago
On-siteConsulting$55k–$68k/yrFull-time
Responsibilities
- Own a variety of technology related responsibilities ranging from new hire set up to basic help desk troubleshooting in addition to maintaining the technology inventory and facilitating communication with outside technology vendors as needed
- Support brand management through cross-departmental engagement, encouragement, follow-up, and coordination related to online reviews and customer feedback
- Aid in interview and hiring processes, including scheduling, candidate communication, preparation, and the overall candidate and new hire experience
- Assist with research and management of sensitive information to support compliance and other sensitive company initiatives and projects
- Update and maintain systems documentation for both existing and new company processes
- Play a key role in creating positive employee experiences by maintaining kitchen and office supplies, branded wearables, and driving other employee appreciation and internal engagement activities
Requirements
- Strong administrative and organizational skills
- Comfortable learning technology tools and coordinating with outside technology vendors or freelancers
- Comfortable using AI and creating workflows and automations
- Excellent follow-through and ability to manage many small details without losing track
- Thrives on a high degree of people interaction and comfortable working across departments
- High level of trustworthiness and discretion and attention to detail
- Positive, helpful, service-oriented attitude
- Excited to handle both behind the scenes business support work, generalized office-support tasks, and people focused activities
- Comfortable with a fast-moving small business environment where responsibilities may vary by day
Qualifications
- While we believe we can teach the core of what is needed to anyone who is technolgically comfortable and systems minded, extra preference will given to candidates with experience specifically with Sharepoint, Azure, Powerbi or other Microsoft 365 admin responsibilities
Benefits
- Full benefits package including health insurance and 401k with company match
Pay
- Base salary: $55,000 – $67,500 depending on experience and capability
Schedule
- Not specified