Business Operations Specialist

About the role

We are seeking a detail-oriented, proactive, and versatile professional to join our team. Responsibilities for this multi-faceted position are split across three primary areas: Operational Reporting and Initiatives, Market Intelligence, and Onsite Office Management.

Responsibilities

• Market Monitoring: Actively track competitor price changes, product launches, and promotional activity across key industry channels.
• Benchmarking: Produce comprehensive monthly reports comparing our value proposition and market position against industry rivals.
• Office Oversight: Manage the day-to-day operations of the business headquarters facility. Coordinate onsite meetings, team lunches, and seasonal office events to maintain a positive, collaborative work environment.
• Onboarding Lead: Act as the primary point of contact for new hires, guiding them through their first days and assisting them in successfully navigating the company.
• Maintain Pricing Schedules: Regularly update internal and external pricing schedules, ensuring all sales tools and corporate databases accurately reflect current rates.
• Manage Financial Operations: Oversee overhead investments and monthly Key Performance Indicator (KPI) tracking.
• Budget & Procurement: Forecast expenses based on Purchase Orders (POs), process team expenses, and manage the procurement of all goods and services required to support the business while strictly staying within budget.

Requirements

• Experience: 2+ years of professional experience in an operations, business/sales support, junior analyst, or market/competitive analysis role.
• Education: Bachelor’s degree in Business, Finance, or a related field (or equivalent professional experience).
• Communication Skills: Strong written and verbal communication skills, with a proven ability to interface frequently and professionally with both executive leadership and external vendors.
• Technical Proficiency: Advanced skills in Google Office Suite, Microsoft Excel, and Microsoft Word. A strong desire and aptitude to learn Oracle Enterprise Resource Planning (ERP) and Salesforce is required.
• Execution & Organization: Proven organizational cadence with the capacity to drive tasks across multiple priorities and diverse teams. You must possess the ability to manage multiple tight deadlines simultaneously while maintaining an adaptable, collaborative mindset.

Qualifications

• Experience: 2+ years of professional experience in an operations, business/sales support, junior analyst, or market/competitive analysis role.
• Education: Bachelor’s degree in Business, Finance, or a related field (or equivalent professional experience).
• Communication Skills: Strong written and verbal communication skills, with a proven ability to interface frequently and professionally with both executive leadership and external vendors.
• Technical Proficiency: Advanced skills in Google Office Suite, Microsoft Excel, and Microsoft Word. A strong desire and aptitude to learn Oracle Enterprise Resource Planning (ERP) and Salesforce is required.
• Execution & Organization: Proven organizational cadence with the capacity to drive tasks across multiple priorities and diverse teams. You must possess the ability to manage multiple tight deadlines simultaneously while maintaining an adaptable, collaborative mindset.

Skills

• Market Monitoring: Actively track competitor price changes, product launches, and promotional activity across key industry channels.
• Benchmarking: Produce comprehensive monthly reports comparing our value proposition and market position against industry rivals.
• Office Oversight: Manage the day-to-day operations of the business headquarters facility. Coordinate onsite meetings, team lunches, and seasonal office events to maintain a positive, collaborative work environment.
• Onboarding Lead: Act as the primary point of contact for new hires, guiding them through their first days and assisting them in successfully navigating the company.
• Maintain Pricing Schedules: Regularly update internal and external pricing schedules, ensuring all sales tools and corporate databases accurately reflect current rates.
• Manage Financial Operations: Oversee overhead investments and monthly Key Performance Indicator (KPI) tracking.
• Budget & Procurement: Forecast expenses based on Purchase Orders (POs), process team expenses, and manage the procurement of all goods and services required to support the business while strictly staying within budget.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision benefits.
• 401(k) with company match.
• Generous paid time off and holidays.
• A culture of continuous learning and professional development opportunities.

Pay

Reasonably expected salary range: $62,200.00 - $77,700.00

Schedule

3 Days Onsite per Week