Business Operations Specialist

Job Overview

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits.

Key Responsibilities

• Maintain, and distribute operational processes and procedures and ensure adherence.
• Support coordination of activities of the facility, establish work procedures, approve all maintenance, develop relationship with new vendors, analyze data to inform future decisions, plan for real estate transactions, achieve objectives set forward by management, and meet with other divisions to discuss shared services.
• Provide training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals.
• Analyze fleet inventory records, training, maintenance, and management of the fleet and personnel.
• Support planning and preparation for events including the training volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
• Train staff in use of business software application systems and support the escalation for regional phone and computer issues.

Minimum Qualifications

• Education: High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred.
• Experience: Minimum 5 years of financial or facilities business operations/administrative experience in community organizations, government agencies, non-profit, business or equivalent combination of education and related experience required. Experience working effectively with volunteers and board members preferred.
• Management Experience: N/A

Preferred Qualifications

• Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and ability to work with attention to detail.
• Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.
• Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
• Strong knowledge of federal, state and local employment laws.
• Ability to work on a team.

Pay Information

The salary range for this position is $23.00-$24.61 an hour.

Benefits

For You As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What Will Give You the Competitive Edge

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.