Business Operations Coordinator I
Travel + Leisure Co. · San Antonio, TX · 1 mo ago
On-siteAdministrative$18/hrFull-time
Responsibilities
- Greet and qualify touring guests.
- Collect and validate all guest information.
- Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary.
- Provide exceptional customer service to all guests.
- Answer phones and guest questions in a professional manner.
- Aid property owners with contract questions or concerns.
- Distribute premiums to guests upon closure of presentation.
- Complete daily gift, tour and contract reconciliation in all systems.
- Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports.
- Prepare and balance cash, down payments, site stats for Contract Department.
- File and secure all documents per procedures.
- Maintain Property Owner Information per PII and PCI standards.
- Prepare Timeshare Sales Contracts for Sales Department and Property Owners.
- Aid Administrative Supervisor in support of Sales Staff.
- Preparation and maintenance of legal documents.
- Aid Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams.
Requirements
- High School Diploma
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Proficient in Microsoft Excel
Qualifications
- One year of general office experience
- One year of customer service experience
Skills
- Customer Service
- Microsoft Office Suite
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Life and Accident Coverage
- Disability
- Paid Time Off
- Parental Leave
- Holidays
- Volunteer Time Off
- 401(k) with Employer Match
- Legal and Identity Theft Plan
- Voluntary Income Protection Benefits
- Wellness Program
- Employee Assistance Program
Pay
$18/HR
Schedule
No Travel required